Redeem Tickets - Revision history

Charlotte Garratt at 10:57, 26 July 2018

2018-07-26T10:57:23Z

Charlotte Garratt at 10:56, 26 July 2018

2018-07-26T10:56:48Z

Charlotte Garratt at 14:27, 2 July 2018

2018-07-02T14:27:29Z

Charlotte Garratt at 14:43, 26 April 2018

2018-04-26T14:43:28Z

Charlotte Garratt at 14:32, 26 April 2018

2018-04-26T14:32:52Z

Charlotte Garratt at 14:32, 26 April 2018

2018-04-26T14:32:28Z

Charlotte Garratt at 14:28, 26 April 2018

2018-04-26T14:28:25Z

Charlotte Garratt at 14:10, 26 April 2018

2018-04-26T14:10:15Z

Ash: /* Redeem by ID */

2015-11-25T14:40:33Z

‎Redeem by ID

Ash at 14:03, 25 November 2015

2015-11-25T14:03:35Z

@@ Line 15: / Line 15: @@
 Steps to redeem the ticket are as follows;
 *Select Ticket Search Box.
-*Enter 6 digit Alphanumeric ticket number, this is beneath the barcodes in the top right-hand corner of any UnionCloud Ticket, alternatively you can perform this look up quicker, using a Barcode Scanner.
+*Enter 6 digit Alphanumeric ticket number, this is beneath the barcodes in the top right-hand corner of any UnionCloud Ticket, alternatively you can perform this lookup quicker, using a Barcode Scanner.
 *Once scanned, ticket number will appear in Bold Text, below which will appear ticket details (Order ID Number, Name, Event Name, Ticket Type, Quantity, Number Redeemed).
-*If ticket details are correct, simply click the 'Redeem' button below the the details.
+*If ticket details are correct, simply click the 'Redeem' button below the details.
 *Once successfully Redeemed, the ticket details will highlight in a lime green colour (as seen to the right) to confirm, and the 'Redeem' column text will change to say Redeemed.
 *If you try to Redeem a ticket that has already been Redeemed, when you enter the Ticket Number, or Scan the Barcode, the ticket information will display, but highlighted in Red, and without a Redeem button, also with a warning informing you that this ticket has already been redeemed.
 ==Quick Redeem==

@@ Line 2: / Line 2: @@
 This single search box is the one box everyone sees when they come to the redeem tickets section. By default when you enter the Redeem Tickets section, you go straight to the ordinary Redeem Tickets area, though there are two more one for Quick Redeem, and one for Redeeming Tickets by event.
 Both the Redeem Tickets Screen, and the Quick Redeem, present a simple search box like the one pictured right.
 ==Redeem Tickets==

@@ Line 12: / Line 12: @@
 Steps to redeem the ticket are as follows;
 *Select Ticket Search Box.
-*Enter 6 digit Alphanumeric ticket number, this is beneath the barcodes in the top right hand corner of any Union Cloud Ticket, alternatively you can perform this look up quicker, using a Barcode Scanner.
+*Enter 6 digit Alphanumeric ticket number, this is beneath the barcodes in the top right-hand corner of any UnionCloud Ticket, alternatively you can perform this look up quicker, using a Barcode Scanner.
 *Once scanned, ticket number will appear in Bold Text, below which will appear ticket details (Order ID Number, Name, Event Name, Ticket Type, Quantity, Number Redeemed).
 *If ticket details are correct, simply click the 'Redeem' button below the the details.
@@ Line 20: / Line 20: @@
 ==Quick Redeem==
 {{url|/administrator/events/quick_redemption}}
-Similar in appearance to the regular 'Redeem Tickets', you are presented with a search box, however with this one you need to be wary when scanning / typing in Ticket Numbers, this will '''Instantly Redeem''' any ticket scanned, which '''can't''' be undone. This is to make the Redeem Ticket process quick for an event when you have to scan many tickets in a short period of time to verify entry. It's worth noting that if a student had multiple tickets for multiple events at the Union, and presents you with the wrong one, which is then subsequently scanned, this will be Redeemed, make sure to check the event name on a ticket is correct before scanning / entering a ticket number.<br/>
+Similar in appearance to the regular 'Redeem Tickets', you are presented with a search box, however with this one you need to be wary when scanning/typing in Ticket Numbers, this will '''Instantly Redeem''' any ticket scanned, which '''can't''' be undone. This is to make the Redeem Ticket process quick for an event when you have to scan many tickets in a short period of time to verify entry. It's worth noting that if a student had multiple tickets for multiple events at the Union, and presents you with the wrong one, which is then subsequently scanned, this will be Redeemed, make sure to check the event name on a ticket is correct before scanning / entering a ticket number.<br/>
 Steps to redeem the ticket are as follows;
 *Select Ticket Search Box.
-*Enter 6 digit Alphanumeric ticket number, this is beneath the barcodes in the top right hand corner of any Union Cloud Ticket, alternatively you can perform this look up quicker, using a Barcode Scanner.
+*Enter 6 digit Alphanumeric ticket number, this is beneath the barcodes in the top right-hand corner of any UnionCloud Ticket, alternatively you can perform this look up quicker, using a Barcode Scanner.
 *Once scanned, the ticket details will highlight in a lime green colour (as seen to the right) to confirm, and the 'Redeem' column text will say Redeemed.
 *If you try to Redeem a ticket that has already been Redeemed, when you enter the Ticket Number, or Scan the Barcode, the ticket information will display, but highlighted in Red, and without a Redeem button, also with a warning informing you that this ticket has already been redeemed.
@@ Line 37: / Line 37: @@
 *Enter the Date of your desired event, in the calendar pop up.
 *Click 'Fetch Events on Date' button, which will populate the dropdown list below with events on that date
-*Open 'Please Select an Event' dropdown, and choose the event in question
+*Open 'Please Select an Event' drop-down, and choose the event in question
 *Click 'Redeem tickets for event' button, which will load a new page.
 *Select 'Student's University ID' Box

@@ Line 28: / Line 28: @@
 ==Redeem by ID==
 {{url|/administrator/events/select_ticket_event}}
+[[File:Redeem by ID.png|thumb|right|Redeem by ID - search date and event.]]
 This option presents itself in an entirely different format to the other Ticket Redemption screens, this requires you to select a date from the calendar, pick from a dropdown list of available events, and then lookup a student instead of looking up a ticket.<br/>
 If a student for example, turns up to your event and hasn't brought their ticket with them, you can load your event up, and search for students who have purchased tickets to the event, it will then give you a breakdown of which tickets, how many, and if any have been redeemed already. Pretty handy!<br/>

@@ Line 22: / Line 22: @@
 Similar in appearance to the regular 'Redeem Tickets', you are presented with a search box, however with this one you need to be wary when scanning / typing in Ticket Numbers, this will '''Instantly Redeem''' any ticket scanned, which '''can't''' be undone. This is to make the Redeem Ticket process quick for an event when you have to scan many tickets in a short period of time to verify entry. It's worth noting that if a student had multiple tickets for multiple events at the Union, and presents you with the wrong one, which is then subsequently scanned, this will be Redeemed, make sure to check the event name on a ticket is correct before scanning / entering a ticket number.<br/>
 Steps to redeem the ticket are as follows;
-*Select Ticket Search Box
+*Select Ticket Search Box.
-*Enter 6 digit Alphanumeric ticket number, this is beneath the barcodes in the top right hand corner of any Union Cloud Ticket, alternatively you can perform this look up quicker, using a Barcode Scanner
+*Enter 6 digit Alphanumeric ticket number, this is beneath the barcodes in the top right hand corner of any Union Cloud Ticket, alternatively you can perform this look up quicker, using a Barcode Scanner.
 *Once scanned, the ticket details will highlight in a lime green colour (as seen to the right) to confirm, and the 'Redeem' column text will say Redeemed.
 *If you try to Redeem a ticket that has already been Redeemed, when you enter the Ticket Number, or Scan the Barcode, the ticket information will display, but highlighted in Red, and without a Redeem button, also with a warning informing you that this ticket has already been redeemed.

@@ Line 1: / Line 1: @@
-[[File:Events redeem.PNG|thumb|First screen in Redeem Tickets section]]
+[[File:Redeem Tickets Standard page.png|thumb|right|First screen in Redeem Tickets section]]
-This single search box is the one box everyone sees when they come to the redeem tickets section, by default when you enter the Redeem Tickets section, you go straight to the ordinary Redeem Tickets area, though there are two more one for Quick Redeem, and one for Redeeming Tickets by event.
+This single search box is the one box everyone sees when they come to the redeem tickets section. By default when you enter the Redeem Tickets section, you go straight to the ordinary Redeem Tickets area, though there are two more one for Quick Redeem, and one for Redeeming Tickets by event.
-Both the Redeem Tickets Screen, and the Quick Redeem, present as a simple search box like the one pictured right
+Both the Redeem Tickets Screen, and the Quick Redeem, present a simple search box like the one pictured right.
 ==Redeem Tickets==

← Older revision		Revision as of 14:03, 25 November 2015
Line 33:		Line 33:
	[[File:Events redeem byID 4.PNG\|thumb\|Redeem a specific ticket]]		[[File:Events redeem byID 4.PNG\|thumb\|Redeem a specific ticket]]
	{{url\|/administrator/events/select_ticket_event}}		{{url\|/administrator/events/select_ticket_event}}
		+
		+	This option presents itself in an entirely different format to the other Ticket Redemption screens, this requires you to select a date from the calendar, pick from a dropdown list of available events, and then lookup a student instead of looking up a ticket.<br/>
		+	If a student for example, turns up to your event and hasn't brought their ticket with them, you can load your event up, and search for students who have purchased tickets to the event, it will then give you a breakdown of which tickets, how many, and if any have been redeemed already. Pretty handy!<br/>
		+	Steps to redeem the ticket are as follows;
		+	*Click the Event Date box
		+	*Enter the Date of your desired event, in the calendar pop up.
		+	*Click 'Fetch Events on Date' button, which will populate the dropdown list below with events on that date
		+	*Open 'Please Select an Event' dropdown, and choose the event in question
		+	*Click 'Redeem tickets for event' button, which will load a new page.
		+	*Select 'Student's University ID' Box
		+
		+
		+
		+	*Enter 6 digit Alphanumeric ticket number, this is beneath the barcodes in the top right hand corner of any Union Cloud Ticket, alternatively you can perform this look up quicker, using a Barcode Scanner
		+	*Once scanned, the ticket details will highlight in a lime green colour (as seen to the right) to confirm, and the 'Redeem' column text will say Redeemed.
		+	*If you try to Redeem a ticket that has already been Redeemed, when you enter the Ticket Number, or Scan the Barcode, the ticket information will display, but highlighted in Red, and without a Redeem button, also with a warning informing you that this ticket has already been redeemed.