https://support.unioncloud.org/UnionCloud/wiki/api.php?action=feedcontributions&feedformat=atom&user=Harry.vannUnionCloud Support - User contributions [en]2026-10-24T09:07:25ZUser contributionsMediaWiki 1.28.0https://support.unioncloud.org/UnionCloud/wiki/index.php?title=Totum&diff=33349Totum2021-03-12T08:37:26Z<p>Harry.vann: Created page with "This is information about the TOTUM nudge feature of UnionCloud."</p>
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<div>This is information about the TOTUM nudge feature of UnionCloud.</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=UnionCloud_Support:About&diff=33348UnionCloud Support:About2020-12-01T15:20:22Z<p>Harry.vann: </p>
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<div>UnionCloud Support Wiki is one of several support and community sites for all members of the Union Cloud platform.<br/> <br/><br />
<br />
===Wiki Site===<br />
In particular the Wiki site is designed to provide quick and accessible answers to users without having to look through pages and pages of documentation to find a solution to a problem. The Wiki site is based on the MediaWiki template, and takes the usual Wiki style format, we will be allowing all members of the UnionCloud Community to contribute, update and provide their own unique solutions and work-arounds, as well as correct anything they find to be wrong, or rewording things they think could be written in a more user friendly fashion.<br/> <br/><br />
<br />
The aim of this site is to make the Union Cloud platform an easy to use hub for all student activity, and to ensure you the users have the knowledge and tools to get the most out of it.<br />
<br />
===help.unioncloud.org===<br />
The helpdesk and knowledgebase has how to guides, videos and more. <br />
<br />
[https://help.unioncloud.org/support/home UnionCloud Support]</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Resources&diff=33347Resources2020-08-21T13:01:59Z<p>Harry.vann: Test</p>
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<div>{{url|/resources}}<br />
The Resources section is the place for you to store all your important files, documents, minutes, notes, strategic plans, basically document you would like to host and make available to people to download, it even has access control, allowing you to list / not list files, so that only people with links could find them, or only users that are logged in can download them. <br/><br />
<br />
This is another example of an easy to use module, that has been developed to, allow unions to host files your members, and comes with some easy to use and understand simple tools for displaying them! But don't put your images up here, save them for the [[Images Library]]!<br />
<br />
== Maximum file sizes for file uploads ==<br />
50 MB for document<br />
10 MB for cover image<br />
<br />
== Manage Resources ==<br />
[[File:Resources manage.PNG|thumb|The Manage Resources View.]]<br />
<br />
This is the summary page, again similar in style to many other UnionCloud Overview pages, it will show you the most recent articles uploaded (20), as it's paginated, though if you wish to load all documents there is a button to the bottom right to do that. <br/><br />
<br />
As with most other sections of the Dashboard, this view is set out in table form, listing; The Document Name, A Link to the Document, Document Category, Date Created, Date Uploaded, Number of Views, Number of Downloads, followed by the standard View{{View}}, Edit{{Edit}}, Delete{{Delete}} buttons, however this one also has a fourth button, as you can see from the screenshot to the left which has two states, the Green play button, and the Red stop button, for controlling whether you wish to add a particular document to the feature list in the articles view, on the front end, of which there is a screenshot below. <br/><br />
<br />
This page also has a Filter{{Filter}} button to allow you to search for specific documents, useful if you have previously uploaded a large volume of documents!<br />
<br />
== Adding / Editing Resources ==<br />
[[File:Resources add edit.PNG|thumb|The Add / Edit an article screen.]]<br />
{{url| LINK NEEDS UPDATING}}<br />
Every resource, has two mandatory fields only, 'Name', and 'Document', the rest are optional, though it's good practice to always complete them, as it makes searching easier.<br />
*'''Name''' - The Name of each article, should be unique<br />
*'''Summary''' - Short few word summary of the document.<br />
*'''Description''' - Brief Description of the document you are uploading, could be used to store a revision history for example.<br />
*'''Document''' - Upload file dialogue box to select the file.<br />
*'''Upload Cover Image''' - Cover image if you want the document to appear in the resources section with a cover photo, for example you could put a relevant logo on the front of a document.<br />
*<code>[Checkbox]</code>'''Featured''' - Select this if you want to feature a certain document on the Resources section<br />
*<code>[Checkbox]</code>'''Private''' - If this box is checked the user must be logged in to be able to download the resource<br />
*'''Resource Tags''' - Use this section to put a few keywords about the document, which will help it to be indexed in searches.<br />
*'''Start Date/Timing''' Document will not be available before this date.<br />
*'''End Date/Timing''' Document will not be available after this date.<br />
*<code>[Checkbox]</code>'''Show on resources index page''' If this is checked the resource will be listed on the resources page shown below.<br />
*<code>[Checkbox]</code>'''Show on resources widget''' If this is checked the resource will appear on the widget shown below.<br />
*<code>[Checkbox]</code>'''Do not show this resource on subsite resources index page''' - If this is unchecked it will '''prevent''' the resource being shown on any ''subsite'' resources page, useful if you want your subsites to display only relevant content.<br />
*<code>[Checkbox]</code>'''Do not show this resource on subsite resources widget''' - If this is unchecked it will '''prevent''' the resource being shown on any ''subsite'' widget, useful if you want your subsites to display only relevant content.<br />
<br />
== View / Search Resources ==<br />
{{url|/resources}}<br />
The gallery below show some examples of how the Resources Index, Resources Widget, and a view of an individual resource appear to a user of the platform, on the front end.<br />
<gallery><br />
File:Resources view.PNG| View of the Resources Section, where you can see or search all news articles.<br />
File:Resources single.PNG|An overview of one of the articles, showing you the details of it as well as its cover photo, file type, and a link to download.<br />
File:Resources widget.PNG|Screenshot of the Resources Widget, that can be embedded within sections<br />
</gallery><br />
<br />
== Widget Options ==<br />
<br />
== Common Problems and Fixes ==</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Accessibility_User_Guide&diff=33346Accessibility User Guide2020-08-11T08:52:46Z<p>Harry.vann: test</p>
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<div>The accessibility toolbar on UnionCloud gives your website users several tools to be able to navigate successfully.<br />
<gallery><br />
[[File:https://support.unioncloud.org/UnionCloud/wiki/images/3/38/Text.png|frameless|left]]<br />
<br />
</gallery></div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Accessibility_User_Guide&diff=33345Accessibility User Guide2020-08-11T08:51:46Z<p>Harry.vann: Latest update</p>
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<div>The accessibility toolbar on UnionCloud gives your website users several tools to be able to navigate successfully.<br />
<gallery><br />
https://support.unioncloud.org/UnionCloud/wiki/images/3/38/Text.png| Enable text to speech<br />
<br />
</gallery></div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=File:Reset.png&diff=33344File:Reset.png2020-08-05T08:35:46Z<p>Harry.vann: </p>
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<div></div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=File:Text-only.png&diff=33343File:Text-only.png2020-08-05T08:35:30Z<p>Harry.vann: </p>
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<div></div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=File:Screen-mask.png&diff=33342File:Screen-mask.png2020-08-05T08:35:13Z<p>Harry.vann: </p>
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<div></div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=File:Ruler.png&diff=33341File:Ruler.png2020-08-05T08:34:43Z<p>Harry.vann: </p>
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<div></div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=File:Font-contract.png&diff=33340File:Font-contract.png2020-08-05T08:34:29Z<p>Harry.vann: </p>
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<div></div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=File:Font-selector.png&diff=33339File:Font-selector.png2020-08-05T08:34:13Z<p>Harry.vann: </p>
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<div></div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=File:A-plus.png&diff=33338File:A-plus.png2020-08-05T08:33:02Z<p>Harry.vann: </p>
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<div></div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=File:A_minus.png&diff=33337File:A minus.png2020-08-05T08:30:55Z<p>Harry.vann: </p>
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<div></div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=File:Text.png&diff=33336File:Text.png2020-08-05T08:29:03Z<p>Harry.vann: </p>
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<div></div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Accessibility_User_Guide&diff=33335Accessibility User Guide2020-07-29T14:04:42Z<p>Harry.vann: Created page with "The accessibility toolbar on UnionCloud gives your website users several tools to be able to navigate successfully."</p>
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<div>The accessibility toolbar on UnionCloud gives your website users several tools to be able to navigate successfully.</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Support_Sites&diff=33334Support Sites2020-07-28T13:23:58Z<p>Harry.vann: New team adjustments</p>
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<div>The support and engagement team for UnionCloud is made up of the following:<br />
<br />
'''Becky Butler''' - Digital Community Engagement Manager<br />
<br />
'''Harry Vann''' - Digital Engagement Lead<br />
<br />
<br />
==help.unioncloud.org==<br />
Head to help.unioncloud.org for support resources on all modules of UnionCloud, including training videos and documentation. <br />
<br />
==Support Wiki==<br />
Hopefully by now you've realised this is the site you are currently on! The support Wiki offers comprehensive information on each module of the UnionCloud site and how they work. We hope that you can solve most of your problems/issue on this site and if you need to recap any modules that you may be rusty in using, you can find the support here.<br />
<br />
We will also post information on the breakdown of what has been included in new releases and patch releases.</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Setup&diff=3694Setup2019-11-11T09:26:46Z<p>Harry.vann: </p>
<hr />
<div>Due to the depth that each of these sections can cover, and the fact that some of these have sub-pages even further still, we will use this screen only to provide a summary of what each one is for, and by clicking the heading you will be taken to a page with content specific to each setup item.<br />
==[[Setup - Groups]]==<br />
[[File:Group Types.PNG|thumb|200px|Setup - Groups Settings.]]<br />
This section contains all of the Settings for Groups within UnionCloud, it includes but is not limited to;<br/><br />
*Updated Group Types<br />
*Updating Group Categories<br />
*Setting Global Membership Expiry Dates<br />
*Toggling visibility of Deactivated groups<br />
<br/>'''For the full page on Group Settings, click [[Setup - Groups|here]].'''<br />
<br />
==Halls==<br />
[[File:Halls Membership.png|thumb|150px|Expire Halls Membership]]<br />
<br />
<br />
In the Halls section is where you can expire all Hall memberships on a particular date, similar to how you can expire group memberships. <br />
All you need to do is tick the box next to '''Expire all hall memberships on the specified date''', select the date you would like to expire all Hall memberships on and click save.<br />
<br />
<br/><br />
<br/><br />
<br/><br />
<br />
==[[Registration]]==<br />
[[File:Setup - Registration.PNG|thumb|200px|Setup Registration Screen]]<br />
<br />
As an administrator you can use this section to set a number of options related to users registration on your UnionCloud site.<br />
<br />
*Accepted Emails<br />
*University ID Setup<br />
*Registration and Access<br />
*Library Card Regex<br />
*Support Details<br />
<br/><br />
'''For the full page on Registration Settings, click [[Registration|here]].'''<br />
<br />
==[[Questionnaire]]==<br />
[[File:Setup - Questionnaire.PNG|thumb|200px|Setup Questionnaire Screen]]<br />
As an administrator you can use this section to configure the questions you ask students at the point of registration, many unions will use this section to set up demographic surveys, or to gather extra information about students which they can use to target them.<br />
<br/><br/><br />
'''For the full page on Questionnaire Settings, click [[Questionnaire|here]].'''<br />
<br/><br />
<br/><br />
<br/><br />
<br />
==[[Setup - Event|Events]]==<br />
[[File:Setup - Events.PNG|thumb|200px|Setup Events Screen]]<br />
As an administrator you can use this section to configure Global Settings related to Events on UnionCloud, such as the default max number of tickets a user can purchase.<br/><br />
It's broken down into two sections;<br />
*Events<br />
*Event Types<br />
<br/><br />
'''For the full page on Event Settings, click [[Setup - Event|here]].'''<br />
<br />
==[[Emails]]==<br />
[[File:Setup - Email Users.PNG|thumb|200px|Setup Emails Screen]]<br />
<br />
As an administrator you can will use this section to configure the Email Address' to be used by UnionCloud.<br/><br />
These are broken down into to distinct categories;<br />
*Sender Emails - Email addresses you wish to send Campaigns / Automated emails from<br />
*Receiver Emails - Email addresses you wish to have automated messages sent to when certain triggers occur.<br />
You can have more than one of each of these, and they can be set for different aspects, for example you could set up a new Sender as Elections@institution.ac.uk which solely sent emails to users who had registering in an election, confirming they had submitted a Nomination.<br />
<br/><br/><br />
'''For the full page on Email Settings, click [[Emails|here]].'''<br />
<br />
==[[Messages|Messages and Emails]]==<br />
[[File:Setup - Messages and Emails.PNG|thumb|200px|Setup Messages and Emails screen]]<br />
<br />
As an administrator you can use this section to configure three types of content:<br/><br />
*Firstly you can use it to configure many of the default warnings, information, notifications and help text boxes around the UnionCloud site, so that they are both relevant to your Users, but also written in a tone that matches your Union style.<br/><br />
<br />
*Secondly you can use it to configure the text of a number of the system generated emails sent out by UnionCloud, such as Group / Ticket Purchase Confirmations, Election Notifications etc.<br />
<br />
*Finally, you can also utilize this section to configure which social media plugin you wish to use across the platform, by default we setup [http://www.addthis.com/ AddThis] for you.<br />
<br />
'''For the full page on Messages and Emails, click [[Messages|here]].'''<br />
<br />
==[[Advertisements]]==<br />
[[File:Setup - Advertisements.PNG|thumb|200px|The Setup - Advertisements Screen]]<br />
An administrator can use this section to assign preset spaces on the Articles, and Articles Index pages to display 'Advertisements', there are three spaces available, with two different sets of dimensions. These are HTML Spaces, and as such aren't limited to displaying static images. Equally, they don't just have to be advertisements, whatever you put in the space can link through to other relevant or timely content.<br/><br/><br />
'''For the full page on Advertisements, click [[Advertisements|here]].'''<br />
<br />
<br/><br />
<br />
==[[Developers]]==<br />
<br />
[[File:Setup - Developers.PNG|thumb|200px|The Developers screen]]<br />
An administrator can use this section to set new Developers, some of our more advanced users, particularly if you have the skills to do some development work in house will need to use this section when they want to give apps / third parties access to UnionCloud API's on their site.<br/><br/><br />
'''For the full page on Profile Updates, click [[Profile Updates|here]].'''<br />
<br/><br />
<br/><br />
<br />
==[[Profile Updates]]==<br />
[[File:Profile Updates.PNG|thumb|200px|The Profile Updates screen]]<br />
<br />
<br />
An administrator can use this section to set which elements of a profile users are allowed to update or not.<br/><br/><br />
'''For the full page on Profile Updates, click [[Profile Updates|here]].'''<br />
<br />
<br/><br />
<br/><br />
<br />
==[[CMS]]==<br />
[[File:CMS Configuration.png|thumb|right|200px| CMS Configuration Page]]<br />
<br />
<br />
An administrator can use this section to configure various settings related to CMS (Content Management System), which also includes configuring categories for articles and resources/documents which you will upload onto your site.<br />
<br />
'''For the full page on CMS set-up, click [[CMS|here]].'''<br />
<br />
<br/><br />
<br/><br />
<br />
==[[Finance]]==<br />
[[File:Finance Set-up.png|thumb|right|200px|Finance Set-up Screen]]<br />
<br />
As an administrator, you can use this section to set-up several options regarding finance on your site, such as nominal codes, service charge and shipping charge management. However, before making changes in this section we recommend you speak to your finance staff and consult the documentation.<br />
<br />
<br />
'''For the full page on Finance set-up, click [[Finance|here]].'''<br />
<br/><br />
<br/><br />
<br />
==[[Nominal Code]]==<br />
[[File:Nominal Codes.png|thumb|right|200px|Nominal Codes]]<br />
<br />
Nominal codes are unique reference numbers which your Finance staff will use for tracking where to allocate funds when downloading a Finance Report. They are useful for auditing and keeping track of your finances. As an administrator you can use this section to manage your nominal codes and create new ones.<br />
<br />
'''For the full page on Nominal Codes, click [[Nominal Code|here]].'''<br />
<br />
==Social Media==<br />
[[File:Social media.png|thumb|200px|Configure Social Media]]<br />
<br />
As an administrator you can use this section to tie your organisation's Facebook & Twitter accounts to UnionCloud to simplify sharing of content, such as news articles on social media. All you need to do is click on the '''Subscribe union to existing Facebook page/Twitter''' radio button and you will be prompted to login to your social media account. Social media platform and UnionCloud are now linked.<br />
<br />
<br/><br />
<br />
==[[EVoting]]==<br />
[[File:Evoting Setup.png|thumb|right|200px|Evoting Setup]]<br />
<br />
As an administrator you can use this section to setup some of the default settings for elections.<br />
<br />
'''For the full page on eVoting set-up, click [[EVoting|here]].'''<br />
<br/><br />
<br/><br />
<br/><br />
<br/><br />
<br />
==RSS Feeds==<br />
[[File:RSS Feeds.png|thumb|right|RSS Feeds]]<br />
An administrator can use this section to set the default options for whether content from News/Articles should be included in your sites RSS Feed. There are two checkbox options:<br />
<br />
*Include all events in the RSS feed by default<br />
*Include all articles in the RSS feed by default<br />
<br/><br />
<br/><br />
<br />
==[[Tribes]]==<br />
[[File:Admin - Tribes.png|thumb|right|Admin/Setup/Tribes]]<br />
<br />
Group your students in Tribes during the sign-up process for better communications targeting and more.<br />
<br />
Using guidance conducted by Redbrick Research, Tribes is a set of groups students will be put into when they first register on your UnionCloud website. <br />
<br />
This simply involves the student answering a few Strongly Agree to Strongly Disagree questions (see image above) during registration, then they will be put in one of the following:<br />
<br />
* Fun Lovers<br />
* Studious Solos<br />
* Flow Goers<br />
* Leading Lights<br />
* Conscientious Carers<br />
* Party People<br />
<br />
Each Tribe will then be set up as a user group which you can use across your UnionCloud site as you would any other group. Particularly useful if you want to send targeted communications to different Tribes.<br />
<br />
=== Can I create my own Tribes? ===<br />
Yes! This is possible in Admin>Setup>Tribes. Check 'Override OneVoice Tribe Rules'.<br />
<br />
Then head to 'Tribes Setup' and click 'Add Tribe'. <br />
[[File:Tribes-setup.png|frameless|center]]<br />
As you can see here, you can then give your new Tribe a name, description and setup the rules for that Tribe. <br />
<br />
===== IMPORTANT =====<br />
Please be aware that setting up the various rules for each tribe takes a fair amount of logic and could take some time for whoever is doing it. Therefore we recommend that unless you have the time, stick to the OneVoice Tribe rules. <br />
<br />
<br/><br />
<br/><br />
<br/><br />
<br />
==[[Permissions]]==<br />
[[File:Permissions.png|thumb|Admin/setup/Permissions]]<br />
<br />
This section allows you to create permission sets which then can be assigned to the user groups. This gives you control over who you would like to have access to areas on the platform. For example, you can create a permission set for group administrators giving them access to only the backend of their club/society page to manage and run their group. When creating a new permission set there are three types which are the following:<br />
<br />
'''New Union permission set'''- This option gives accesses to everything on the dashboard, this is usually assigned to staff.<br />
<br />
'''New Group permission set'''- This option gives access to the group page of the dashboard, so group admins can manage their club/society. <br />
<br />
'''New Event permission set'''- This option gives access to managing the events side of things where you can assign a permission set to a user/ <br />
admin to update upcoming events. <br />
<br />
Once you have selected a type you will see a number of checkboxes allowing you to select what you want users to have access to in that permission type.<br />
<br />
click here for more on [http://support.unioncloud.org/UnionCloud/wiki/index.php?title=Permissions Permission set's]<br />
<br />
==Reports==<br />
[[File:Configure Reports.png|thumb|200px|Configure Reports]]<br />
<br />
<br />
This section allows you to set a minimum threshold, for number of users, for the demographic reports which you can download throughout the system. All you need to do to set this is enter your required number into the textbox and click save.<br />
<br />
<br/><br />
<br/><br />
<br/><br />
<br/><br />
<br />
==Programmes==<br />
[[File:US2706.PNG|thumb|200px|Setting Restriction for Single or Multiple programme memberships]]<br />
===Multiple Programme Management===<br />
Previously a user was by default able to store multiple programme memberships, UnionCloud was designed this way to cater to Universities where students Study Joint Honors and are added to multiple programme codes, and also to cater to colleges where a user is likely to have multiple different courses. An outcome of this was that if an institution sent an updated Student upload file, which included a new Course, say for example a student has changed course, it doesn't instinctively remove the user from the previous course. If an institution wished to end a users programme membership, they needed to update to expire it.<br />
<br/><br />
This caused problems as not all institutions sent data to expire users. As a solution we have added an option to Setup which allows Unions to restrict program membership to one program per user, meaning if this option is selected and a user is uploaded with a new programme membership, it will auto expire their previous one and replace it with this one. It can be found at <br/><br />
{{url|/administrator/unions/programmes_configuration}}<br/> Or Dashboard >> Admin >> Setup >> Programmes<br />
<br />
==Alumni==<br />
[[File:Configure Alumni.png|thumb|200px|Configure Alumni]]<br />
<br />
<br />
This section allows you to set the number of days the system will keep alumni data before it removes personal details for GDPR. All you need to do it enter your number of days into the textbox and click save. Alumni data will now be automatically deleted after the set amount of days has been reached.</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Setup&diff=3693Setup2019-11-11T09:26:11Z<p>Harry.vann: </p>
<hr />
<div>Due to the depth that each of these sections can cover, and the fact that some of these have sub-pages even further still, we will use this screen only to provide a summary of what each one is for, and by clicking the heading you will be taken to a page with content specific to each setup item.<br />
==[[Setup - Groups]]==<br />
[[File:Group Types.PNG|thumb|200px|Setup - Groups Settings.]]<br />
This section contains all of the Settings for Groups within UnionCloud, it includes but is not limited to;<br/><br />
*Updated Group Types<br />
*Updating Group Categories<br />
*Setting Global Membership Expiry Dates<br />
*Toggling visibility of Deactivated groups<br />
<br/>'''For the full page on Group Settings, click [[Setup - Groups|here]].'''<br />
<br />
==Halls==<br />
[[File:Halls Membership.png|thumb|150px|Expire Halls Membership]]<br />
<br />
<br />
In the Halls section is where you can expire all Hall memberships on a particular date, similar to how you can expire group memberships. <br />
All you need to do is tick the box next to '''Expire all hall memberships on the specified date''', select the date you would like to expire all Hall memberships on and click save.<br />
<br />
<br/><br />
<br/><br />
<br/><br />
<br />
==[[Registration]]==<br />
[[File:Setup - Registration.PNG|thumb|200px|Setup Registration Screen]]<br />
<br />
As an administrator you can use this section to set a number of options related to users registration on your UnionCloud site.<br />
<br />
*Accepted Emails<br />
*University ID Setup<br />
*Registration and Access<br />
*Library Card Regex<br />
*Support Details<br />
<br/><br />
'''For the full page on Registration Settings, click [[Registration|here]].'''<br />
<br />
==[[Questionnaire]]==<br />
[[File:Setup - Questionnaire.PNG|thumb|200px|Setup Questionnaire Screen]]<br />
As an administrator you can use this section to configure the questions you ask students at the point of registration, many unions will use this section to set up demographic surveys, or to gather extra information about students which they can use to target them.<br />
<br/><br/><br />
'''For the full page on Questionnaire Settings, click [[Questionnaire|here]].'''<br />
<br/><br />
<br/><br />
<br/><br />
<br />
==[[Setup - Event|Events]]==<br />
[[File:Setup - Events.PNG|thumb|200px|Setup Events Screen]]<br />
As an administrator you can use this section to configure Global Settings related to Events on UnionCloud, such as the default max number of tickets a user can purchase.<br/><br />
It's broken down into two sections;<br />
*Events<br />
*Event Types<br />
<br/><br />
'''For the full page on Event Settings, click [[Setup - Event|here]].'''<br />
<br />
==[[Emails]]==<br />
[[File:Setup - Email Users.PNG|thumb|200px|Setup Emails Screen]]<br />
<br />
As an administrator you can will use this section to configure the Email Address' to be used by UnionCloud.<br/><br />
These are broken down into to distinct categories;<br />
*Sender Emails - Email addresses you wish to send Campaigns / Automated emails from<br />
*Receiver Emails - Email addresses you wish to have automated messages sent to when certain triggers occur.<br />
You can have more than one of each of these, and they can be set for different aspects, for example you could set up a new Sender as Elections@institution.ac.uk which solely sent emails to users who had registering in an election, confirming they had submitted a Nomination.<br />
<br/><br/><br />
'''For the full page on Email Settings, click [[Emails|here]].'''<br />
<br />
==[[Messages|Messages and Emails]]==<br />
[[File:Setup - Messages and Emails.PNG|thumb|200px|Setup Messages and Emails screen]]<br />
<br />
As an administrator you can use this section to configure three types of content:<br/><br />
*Firstly you can use it to configure many of the default warnings, information, notifications and help text boxes around the UnionCloud site, so that they are both relevant to your Users, but also written in a tone that matches your Union style.<br/><br />
<br />
*Secondly you can use it to configure the text of a number of the system generated emails sent out by UnionCloud, such as Group / Ticket Purchase Confirmations, Election Notifications etc.<br />
<br />
*Finally, you can also utilize this section to configure which social media plugin you wish to use across the platform, by default we setup [http://www.addthis.com/ AddThis] for you.<br />
<br />
'''For the full page on Messages and Emails, click [[Messages|here]].'''<br />
<br />
==[[Advertisements]]==<br />
[[File:Setup - Advertisements.PNG|thumb|200px|The Setup - Advertisements Screen]]<br />
An administrator can use this section to assign preset spaces on the Articles, and Articles Index pages to display 'Advertisements', there are three spaces available, with two different sets of dimensions. These are HTML Spaces, and as such aren't limited to displaying static images. Equally, they don't just have to be advertisements, whatever you put in the space can link through to other relevant or timely content.<br/><br/><br />
'''For the full page on Advertisements, click [[Advertisements|here]].'''<br />
<br />
<br/><br />
<br />
==[[Developers]]==<br />
<br />
[[File:Setup - Developers.PNG|thumb|200px|The Developers screen]]<br />
An administrator can use this section to set new Developers, some of our more advanced users, particularly if you have the skills to do some development work in house will need to use this section when they want to give apps / third parties access to UnionCloud API's on their site.<br/><br/><br />
'''For the full page on Profile Updates, click [[Profile Updates|here]].'''<br />
<br/><br />
<br/><br />
<br />
==[[Profile Updates]]==<br />
[[File:Profile Updates.PNG|thumb|200px|The Profile Updates screen]]<br />
<br />
<br />
An administrator can use this section to set which elements of a profile users are allowed to update or not.<br/><br/><br />
'''For the full page on Profile Updates, click [[Profile Updates|here]].'''<br />
<br />
<br/><br />
<br/><br />
<br />
==[[CMS]]==<br />
[[File:CMS Configuration.png|thumb|right|200px| CMS Configuration Page]]<br />
<br />
<br />
An administrator can use this section to configure various settings related to CMS (Content Management System), which also includes configuring categories for articles and resources/documents which you will upload onto your site.<br />
<br />
'''For the full page on CMS set-up, click [[CMS|here]].'''<br />
<br />
<br/><br />
<br/><br />
<br />
==[[Finance]]==<br />
[[File:Finance Set-up.png|thumb|right|200px|Finance Set-up Screen]]<br />
<br />
As an administrator, you can use this section to set-up several options regarding finance on your site, such as nominal codes, service charge and shipping charge management. However, before making changes in this section we recommend you speak to your finance staff and consult the documentation.<br />
<br />
<br />
'''For the full page on Finance set-up, click [[Finance|here]].'''<br />
<br/><br />
<br/><br />
<br />
==[[Nominal Code]]==<br />
[[File:Nominal Codes.png|thumb|right|200px|Nominal Codes]]<br />
<br />
Nominal codes are unique reference numbers which your Finance staff will use for tracking where to allocate funds when downloading a Finance Report. They are useful for auditing and keeping track of your finances. As an administrator you can use this section to manage your nominal codes and create new ones.<br />
<br />
'''For the full page on Nominal Codes, click [[Nominal Code|here]].'''<br />
<br />
==Social Media==<br />
[[File:Social media.png|thumb|200px|Configure Social Media]]<br />
<br />
As an administrator you can use this section to tie your organisation's Facebook & Twitter accounts to UnionCloud to simplify sharing of content, such as news articles on social media. All you need to do is click on the '''Subscribe union to existing Facebook page/Twitter''' radio button and you will be prompted to login to your social media account. Social media platform and UnionCloud are now linked.<br />
<br />
<br/><br />
<br />
==[[EVoting]]==<br />
[[File:Evoting Setup.png|thumb|right|200px|Evoting Setup]]<br />
<br />
As an administrator you can use this section to setup some of the default settings for elections.<br />
<br />
'''For the full page on eVoting set-up, click [[EVoting|here]].'''<br />
<br/><br />
<br/><br />
<br/><br />
<br/><br />
<br />
==RSS Feeds==<br />
[[File:RSS Feeds.png|thumb|right|RSS Feeds]]<br />
An administrator can use this section to set the default options for whether content from News/Articles should be included in your sites RSS Feed. There are two checkbox options:<br />
<br />
*Include all events in the RSS feed by default<br />
*Include all articles in the RSS feed by default<br />
<br/><br />
<br/><br />
<br />
==[[Tribes]]==<br />
[[File:Admin - Tribes.png|thumb|right|Admin/Setup/Tribes]]<br />
<br />
Group your students in Tribes during the sign-up process for better communications targeting and more.<br />
<br />
Using guidance conducted by Redbrick Research, Tribes is a set of groups students will be put into when they first register on your UnionCloud website. <br />
<br />
This simply involves the student answering a few Strongly Agree to Strongly Disagree questions (see image above) during registration, then they will be put in one of the following:<br />
<br />
* Fun Lovers<br />
* Studious Solos<br />
* Flow Goers<br />
* Leading Lights<br />
* Conscientious Carers<br />
* Party People<br />
<br />
Each Tribe will then be set up as a user group which you can use across your UnionCloud site as you would any other group. Particularly useful if you want to send targeted communications to different Tribes.<br />
<br />
=== Can I create my own Tribes? ===<br />
Yes! This is possible in Admin>Setup>Tribes. Check 'Override OneVoice Tribe Rules'.<br />
<br />
Then head to 'Tribes Setup' and click 'Add Tribe'. <br />
[[File:Tribes-setup.png|frameless|center]]<br />
As you can see here, you can then give your new Tribe a name, description and setup the rules for that Tribe. <br />
<br />
*IMPORTANT*<br />
Please be aware that setting up the various rules for each tribe takes a fair amount of logic and could take some time for whoever is doing it. Therefore we recommend that unless you have the time, stick to the OneVoice Tribe rules. <br />
<br />
<br/><br />
<br/><br />
<br/><br />
<br />
==[[Permissions]]==<br />
[[File:Permissions.png|thumb|Admin/setup/Permissions]]<br />
<br />
This section allows you to create permission sets which then can be assigned to the user groups. This gives you control over who you would like to have access to areas on the platform. For example, you can create a permission set for group administrators giving them access to only the backend of their club/society page to manage and run their group. When creating a new permission set there are three types which are the following:<br />
<br />
'''New Union permission set'''- This option gives accesses to everything on the dashboard, this is usually assigned to staff.<br />
<br />
'''New Group permission set'''- This option gives access to the group page of the dashboard, so group admins can manage their club/society. <br />
<br />
'''New Event permission set'''- This option gives access to managing the events side of things where you can assign a permission set to a user/ <br />
admin to update upcoming events. <br />
<br />
Once you have selected a type you will see a number of checkboxes allowing you to select what you want users to have access to in that permission type.<br />
<br />
click here for more on [http://support.unioncloud.org/UnionCloud/wiki/index.php?title=Permissions Permission set's]<br />
<br />
==Reports==<br />
[[File:Configure Reports.png|thumb|200px|Configure Reports]]<br />
<br />
<br />
This section allows you to set a minimum threshold, for number of users, for the demographic reports which you can download throughout the system. All you need to do to set this is enter your required number into the textbox and click save.<br />
<br />
<br/><br />
<br/><br />
<br/><br />
<br/><br />
<br />
==Programmes==<br />
[[File:US2706.PNG|thumb|200px|Setting Restriction for Single or Multiple programme memberships]]<br />
===Multiple Programme Management===<br />
Previously a user was by default able to store multiple programme memberships, UnionCloud was designed this way to cater to Universities where students Study Joint Honors and are added to multiple programme codes, and also to cater to colleges where a user is likely to have multiple different courses. An outcome of this was that if an institution sent an updated Student upload file, which included a new Course, say for example a student has changed course, it doesn't instinctively remove the user from the previous course. If an institution wished to end a users programme membership, they needed to update to expire it.<br />
<br/><br />
This caused problems as not all institutions sent data to expire users. As a solution we have added an option to Setup which allows Unions to restrict program membership to one program per user, meaning if this option is selected and a user is uploaded with a new programme membership, it will auto expire their previous one and replace it with this one. It can be found at <br/><br />
{{url|/administrator/unions/programmes_configuration}}<br/> Or Dashboard >> Admin >> Setup >> Programmes<br />
<br />
==Alumni==<br />
[[File:Configure Alumni.png|thumb|200px|Configure Alumni]]<br />
<br />
<br />
This section allows you to set the number of days the system will keep alumni data before it removes personal details for GDPR. All you need to do it enter your number of days into the textbox and click save. Alumni data will now be automatically deleted after the set amount of days has been reached.</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=File:Tribes-setup.png&diff=3692File:Tribes-setup.png2019-11-11T09:25:51Z<p>Harry.vann: </p>
<hr />
<div>Tribes</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Digital_Rep&diff=3691Digital Rep2019-10-23T13:16:22Z<p>Harry.vann: /* Need to bulk upload your Course Reps via CSV? */</p>
<hr />
<div>[[File:Student-voice.png|frameless|right]]<br />
== Digital Rep - Direct student feedback through their course rep ==<br />
<br />
Digital Rep on UnionCloud allows students to give course feedback directly to their course reps. It is completely anonymous, with the feedback going only to the Course Rep, and means that students can <br />
<br />
By submitting your feedback, you are creating positive change for students on your course, and for future students at the University.<br />
<br />
===== Need to bulk upload your Course Reps via CSV? ===== <br />
Please read instructions on the [[http://support.unioncloud.org/UnionCloud/wiki/index.php/Upload_Files Upload Files Page]]<br />
<br />
== Setup ==<br />
<br />
=== Statuses ===<br />
[[File:Statuses.png|700px|frameless|right]]<br />
The statuses are the different stages that submitted Student feedback is at.<br />
# Approved - A student has submitted feedback, the Course Rep has read it and approved it<br />
# Rejected - A student has submitted feedback and the Course Rep has rejected it<br />
# Submitted - A student has submitted feedback which is pending review from their Course Rep<br />
# Archived - Previous Approved/Rejected/Closed feedback which you have archived<br />
# Closed - Closed cases of student feedback<br />
<br />
In this section you can customise the responses and categories into which you group ideas and concerns.<br />
<br />
The 'Closed' status alias is editable, giving you the freedom to choose your own language.<br />
<br />
=== Types ===<br />
[[File:Types.png|400px|frameless|right]]<br />
Here you can provide alias to the digital rep types. The alias name that you provide will be reflected throughout the Union.<br />
<br />
=== Thresholds ===<br />
Put a number higher than 1 here so that when the number of likes equals to this, an email notification is sent to the Course Representative notifying that the threshold of the idea/concern is reached. <br />
<br />
Then management can take necessary action.<br />
<br />
== Ideas and Concerns ==<br />
[[File:Ideas-concerns.png|500px|frameless|right]]<br />
In this section, your course rep will see all the current and past ideas and concerns that have been submitted. They can see a breakdown of data based on that submission, and it's current status.<br />
[[File:Approved-Rejected.png|400px|frameless|center]]<br />
'''How to Approve/Reject an idea/praise/concern'''<br />
All ideas/praise/concern will automatically have the status 'Submitted', the coure rep can then edit the submission to add an official response and approve/reject it. <br />
<br />
This will only appear on the frontend for students that are on that course that go into Digital Rep, once the course rep has approved it. <br />
<br />
The course rep also has the option of deleting submissions from the backend as well.<br />
<br />
== Comment Management ==<br />
Here your administrators/course reps can moderate comments made on Digital Rep submissions. <br />
[[File:Comment-management.png|300px|thumb|center]]<br />
<br />
== Dashboard ==<br />
This is the general overview of Digital Rep on your website, where you can quickly filter through data and generate reports. <br />
<br />
You have the option to view data in a graphical or list view. <br />
<br />
Generate report will create a custom CSV file with all the data in your filtered search which you can then download to your computer. <br />
<br />
[[File:Digital-rep-dashboard.png|500px|frameless|center]]</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Digital_Rep&diff=3690Digital Rep2019-10-23T13:15:22Z<p>Harry.vann: /* Need to bulk upload your Course Rep's via CSV? */</p>
<hr />
<div>[[File:Student-voice.png|frameless|right]]<br />
== Digital Rep - Direct student feedback through their course rep ==<br />
<br />
Digital Rep on UnionCloud allows students to give course feedback directly to their course reps. It is completely anonymous, with the feedback going only to the Course Rep, and means that students can <br />
<br />
By submitting your feedback, you are creating positive change for students on your course, and for future students at the University.<br />
<br />
===== Need to bulk upload your Course Reps via CSV? ===== <br />
Please read instructions on the [[http://support.unioncloud.org/UnionCloud/wiki/index.php/Upload_Files|Upload Files Page]]<br />
<br />
== Setup ==<br />
<br />
=== Statuses ===<br />
[[File:Statuses.png|700px|frameless|right]]<br />
The statuses are the different stages that submitted Student feedback is at.<br />
# Approved - A student has submitted feedback, the Course Rep has read it and approved it<br />
# Rejected - A student has submitted feedback and the Course Rep has rejected it<br />
# Submitted - A student has submitted feedback which is pending review from their Course Rep<br />
# Archived - Previous Approved/Rejected/Closed feedback which you have archived<br />
# Closed - Closed cases of student feedback<br />
<br />
In this section you can customise the responses and categories into which you group ideas and concerns.<br />
<br />
The 'Closed' status alias is editable, giving you the freedom to choose your own language.<br />
<br />
=== Types ===<br />
[[File:Types.png|400px|frameless|right]]<br />
Here you can provide alias to the digital rep types. The alias name that you provide will be reflected throughout the Union.<br />
<br />
=== Thresholds ===<br />
Put a number higher than 1 here so that when the number of likes equals to this, an email notification is sent to the Course Representative notifying that the threshold of the idea/concern is reached. <br />
<br />
Then management can take necessary action.<br />
<br />
== Ideas and Concerns ==<br />
[[File:Ideas-concerns.png|500px|frameless|right]]<br />
In this section, your course rep will see all the current and past ideas and concerns that have been submitted. They can see a breakdown of data based on that submission, and it's current status.<br />
[[File:Approved-Rejected.png|400px|frameless|center]]<br />
'''How to Approve/Reject an idea/praise/concern'''<br />
All ideas/praise/concern will automatically have the status 'Submitted', the coure rep can then edit the submission to add an official response and approve/reject it. <br />
<br />
This will only appear on the frontend for students that are on that course that go into Digital Rep, once the course rep has approved it. <br />
<br />
The course rep also has the option of deleting submissions from the backend as well.<br />
<br />
== Comment Management ==<br />
Here your administrators/course reps can moderate comments made on Digital Rep submissions. <br />
[[File:Comment-management.png|300px|thumb|center]]<br />
<br />
== Dashboard ==<br />
This is the general overview of Digital Rep on your website, where you can quickly filter through data and generate reports. <br />
<br />
You have the option to view data in a graphical or list view. <br />
<br />
Generate report will create a custom CSV file with all the data in your filtered search which you can then download to your computer. <br />
<br />
[[File:Digital-rep-dashboard.png|500px|frameless|center]]</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Digital_Rep&diff=3689Digital Rep2019-10-23T13:14:47Z<p>Harry.vann: /* Digital Rep - Direct student feedback through their course rep */</p>
<hr />
<div>[[File:Student-voice.png|frameless|right]]<br />
== Digital Rep - Direct student feedback through their course rep ==<br />
<br />
Digital Rep on UnionCloud allows students to give course feedback directly to their course reps. It is completely anonymous, with the feedback going only to the Course Rep, and means that students can <br />
<br />
By submitting your feedback, you are creating positive change for students on your course, and for future students at the University.<br />
<br />
===== Need to bulk upload your Course Rep's via CSV? ===== <br />
Please read instructions on the [[http://support.unioncloud.org/UnionCloud/wiki/index.php/Upload_Files|Upload CSV]]<br />
<br />
== Setup ==<br />
<br />
=== Statuses ===<br />
[[File:Statuses.png|700px|frameless|right]]<br />
The statuses are the different stages that submitted Student feedback is at.<br />
# Approved - A student has submitted feedback, the Course Rep has read it and approved it<br />
# Rejected - A student has submitted feedback and the Course Rep has rejected it<br />
# Submitted - A student has submitted feedback which is pending review from their Course Rep<br />
# Archived - Previous Approved/Rejected/Closed feedback which you have archived<br />
# Closed - Closed cases of student feedback<br />
<br />
In this section you can customise the responses and categories into which you group ideas and concerns.<br />
<br />
The 'Closed' status alias is editable, giving you the freedom to choose your own language.<br />
<br />
=== Types ===<br />
[[File:Types.png|400px|frameless|right]]<br />
Here you can provide alias to the digital rep types. The alias name that you provide will be reflected throughout the Union.<br />
<br />
=== Thresholds ===<br />
Put a number higher than 1 here so that when the number of likes equals to this, an email notification is sent to the Course Representative notifying that the threshold of the idea/concern is reached. <br />
<br />
Then management can take necessary action.<br />
<br />
== Ideas and Concerns ==<br />
[[File:Ideas-concerns.png|500px|frameless|right]]<br />
In this section, your course rep will see all the current and past ideas and concerns that have been submitted. They can see a breakdown of data based on that submission, and it's current status.<br />
[[File:Approved-Rejected.png|400px|frameless|center]]<br />
'''How to Approve/Reject an idea/praise/concern'''<br />
All ideas/praise/concern will automatically have the status 'Submitted', the coure rep can then edit the submission to add an official response and approve/reject it. <br />
<br />
This will only appear on the frontend for students that are on that course that go into Digital Rep, once the course rep has approved it. <br />
<br />
The course rep also has the option of deleting submissions from the backend as well.<br />
<br />
== Comment Management ==<br />
Here your administrators/course reps can moderate comments made on Digital Rep submissions. <br />
[[File:Comment-management.png|300px|thumb|center]]<br />
<br />
== Dashboard ==<br />
This is the general overview of Digital Rep on your website, where you can quickly filter through data and generate reports. <br />
<br />
You have the option to view data in a graphical or list view. <br />
<br />
Generate report will create a custom CSV file with all the data in your filtered search which you can then download to your computer. <br />
<br />
[[File:Digital-rep-dashboard.png|500px|frameless|center]]</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Main_Page&diff=3688Main Page2019-10-22T12:50:39Z<p>Harry.vann: /* UnionCloud Newsletter */</p>
<hr />
<div>[[File:NUS_Connect.png|thumb|200px|Screenshot of the NUS Connect Website, one of the heaviest users of the UnionCloud Platform.]]<br />
<br />
This Community Wiki, is our venture in hoping that we can provide to you the best, most up to to date, comprehensive, and yet easy to understand support possible. Though our team will be working hard to ensure we cover, and keep on top of this, providing help, support, and guidance on all areas of UnionCloud, there are only so many hours in the day. As with all 'Wiki' based websites, we're going to be asking for a little bit of help from you guys, the community. If you're looking through here, and there is something you've noticed is missing, feel free to add it, or let us know that you'd like some help on a particular topic adding. With your help, we can make this a hugely successful support mechanism to allow you to create the best UnionCloud platforms possible for your own institutions!<br />
<br/><br />
Ash<br />
<br/><br />
Digital Engagement Lead<br />
== About ==<br />
First time here? All you need to do is quickly register, as soon as you have, you will be able to view more content, and even make edits!<br/><br />
<br />
==FAQ's / Common Questions ==<br />
*[[GDPR|'''Tell me about GDPR''']]<br />
*[[User Groups & Permissions|How do I give people permissions on UnionCloud?]]<br />
*[[How to set up an election|How do I set up an election?]]<br />
*Creating an Event<br />
*Uploading a News Story<br />
*[[Other Support|What other support can I get for UnionCloud?]]<br />
<br />
== What would you like help with? ==<br />
These are the major areas you will come across using the ''Back End'' of UnionCloud.<br />
<br />
=== Admin ===<br />
[[File:Admin_Menu.png|frame|200px|Admin Menu from UnionCloud Dashboard.]]<br />
<br />
The Admin section of the UnionCloud Dashboard contains all of the tools you as the Administrator are likely to need to make sure that your site functions, and functions correctly. Everything from setting up the specific ID's students are allowed to register with, Single Sign On, Nominal Codes for your finance teams, Data Uploads, and more.<br />
<br />
It is the main suite of tools you will use to manage your site, [[Setup]], is mainly used, as it would suggest, in the setup of your website, the crucial settings, and, custom email responses, often this is made up of the settings that doesn't require changing too often. The other group of tools, you will use more frequently, though which tools are available to you will depend on which UnionCloud package you are on.<br />
<br />
The Sections of the Admin Menu are;<br />
*[[Setup]]<br />
*[[User Groups & Permissions|User Groups]]<br />
*[[Remote Sales]]<br />
*[[User Account Details]]<br />
*[[Manage Refunds]]<br />
*[[Manage Course Rep]]<br />
*[[Upload Files]]<br />
*[[Android App]]<br />
<br />
=== Website === <br />
[[File:Website Menu.png|thumb|Website Menu from UnionCloud Dashboard.]]<br />
MarComs is a Portmanteau of the words ''Marketing'', and ''Communications'', and that is largely what this section covers, it includes all of the areas to edit content on your site, add '[[Articles Manager|News Articles]]', send out Emails to your members ([[Campaign Manager|Campaigns]]), and managing all of your [[Images Library|Uploaded Images]] & [[Documents Manager|Documents]].<br/><br />
<br/><br />
Some areas, like Developers Toolkit, are slightly more advanced still and allow users with the know how to alter the structure of their site, the navigation, the order / location of pages and more, it also gives the ability to add widgets, sub-sites, and with one of the extra packages, customise the CSS and Javascript within the site, allowing a greater level of bespoking.<br/><br />
<br/><br />
The Sections of the MARCOMS Menu are;<br />
*[[Web Site Manager]]<br />
*[[Developers Toolkit]]<br />
*[[Articles Manager]]<br />
*[[Documents Manager]]<br />
*[[Images Library]]<br />
*[[Logo]]<br />
*[[301 Redirect]]<br />
<br />
=== Campaigns ===<br />
[[File:Campaigns Menu.PNG|thumb|Campaigns Menu from UnionCloud Dashboard.]]<br />
Previously from within the MARCOMS Section, these have been separated out now for Clarity. Campaigns is the section you visit if you wish to send out Email 'Campaigns' from within your UnionCloud site to your membership, it's broken down into two sections.<br/><br />
[[Campaign Manager]]<br />
:*Union Campaigns<br />
:*NUS Campaigns<br />
<br />
=== Groups ===<br />
[[File:Groups_Menu.png|frame|200px|Groups Menu from UnionCloud Dashboard.]]<br />
Groups is the catch all term we use to describe any student group we want to give some access and independence to on our Website. Typically, these are Sports Clubs & Societies, however, some also use it for Course reps, mailing lists, interest groups and one-off projects.<br />
<br/><br />
If the people in charge of said group have been assigned permissions, then they can also manage themselves, their own ''minisite'', their own memberships / prices, events, emails and more.<br />
<br />
The Sections of the Groups Menu are;<br />
*[[Manage Groups]]<br />
*[[Manage Group Promotions|Manage Group Promotions]]<br />
*[[Manage Awards|Manage Group Awards]]<br />
<br />
=== Events ===<br />
[[File:Events_Menu.png|frame|200px|Events Menu from Union Cloud Dashboard.]]<br />
The events section is a useful tool used for eTicketing, Door Entry (Scanning / Redeeming tickets at an event), Obtaining information in advance from all of your guests, notifying them of updates, and giving the abilty to promote events, to boost attention or sales.<br />
<br/><br />
The Sections of the Events Menu are;<br />
*[[Manage Events]]<br />
*[[Manage Event Promotions|Event Promotions]]<br />
*[[Redeem Tickets]]<br />
*[[Manage Ticket Orders|Ticket Orders]]<br />
<br />
=== Eshop ===<br />
[[File:EShop Menu.png|thumb|eShop Menu from UnionCloud Dashboard.]]<br />
There are currently three options available relating to eShops within UnionCloud sites; None, Managed, or Union.<br/><br/><br />
'''None''' is straight forward, a non commercial union who do not wish to sell products.<br/><br />
'''Managed''' is an eShop managed by the UnionCloud team, and stocked by [http://www.eponashop.com/ Epona], the Fairtrade clothing supplier that is a subsidiary of NUS, as the shop. <br/><br />
'''Union''' is the most common option, and refers to an eShop managed by a member of staff at your Union, and requires you to upload and maintain your stock, and stock levels, reviewing and dispatching orders.<br/><br/><br />
The financial breakdown for Managed and Union is slightly different, you can get these details by contacting you Membership Engagement Executive.<br/><br />
The Sections of the Eshop Menu are;<br />
*[[Manage Products|Products]]<br />
*[[Manage Product Categories|Categories]]<br />
*[[Manage Orders|Orders]]<br />
*[[Manage Colours|Colours]]<br />
*[[Manage Eshop Promotions|Product Promotions]]<br />
*[[Manage Category Discount|Category Discount]]<br />
*[[Shipping Charges Upload]]<br />
*[[Stock Report]]<br />
<br />
=== Democracy ===<br />
[[File:Democracy Menu.png|thumb|Democracy Menu from UnionCloud Dashboard.]]<br />
The Democracy section of UnionCloud includes all features relating to student participation and representation within your Union. Here you can run elections which students can nominate themselves for or vote in. You can also use the Student Voice module for students to raise ideas and petitions or referendums to understand your students' opinions on particular issues.<br />
<br />
The Sections of the Democracy Menu are;<br />
*[[Elections]]<br />
:*[[Elections#Manage Categories|Manage Categories]]<br />
:*[[Elections#Manage Positions|Manage Positions]]<br />
:*[[Elections#Manage Elections|Manage Elections]]<br />
:*[[Elections Dashboard]]<br />
*[[Referendums]]<br />
*[[Student Voice]]<br />
:*[[Student Voice#Setup|Setup]]<br />
:*[[Student Voice#Manage Ideas|Manage Ideas]]<br />
:*[[Student Voice#Manage Comments|Manage Comments]]<br />
*[[Digital Rep]]<br />
:*[[Digital Rep#Setup|Setup]]<br />
<br />
=== Volunteering ===<br />
[[File:Volunteering Menu.png|thumb|Volunteering Menu from UnionCloud Dashboard.]]<br />
The Sections of the Volunteering Menu are;<br />
*[[Dashboard]]<br />
*[[Volunteering Setup]]<br />
*[[Manage Volunteers]]<br />
*[[Manage organisations/projects]]<br />
*[[Manage opportunities]]<br />
*[[Manage reports]]<br />
*[[Upload organisation/project]]<br />
*[[Volunteer awards]]<br />
<br />
=== Reports ===<br />
[[File:Reports Menu.png|thumb|Reports Menu from UnionCloud Dashboard.]]<br />
The Sections of the Reports Menu are;<br />
*[[NUS Analytics]]<br />
:*[[NUS Analytics#Dynamic KPI's|Dynamic KPIs]]<br />
:*[[NUS Analytics#Charts|Charts]]<br />
:*[[NUS Analytics#Student Activity Report|Student Activity Report]]<br />
*[[Event Booking Details]]<br />
*[[Finance Report]]<br />
*[[Group Committee Report]]<br />
*[[Membership Details]]<br />
<br />
<br />
<br/><br />
<br/><br />
<br/><br />
<br/><br />
<br/><br />
<br/><br />
<br/><br />
<br/><br />
<br/><br />
<br/><br />
<br />
== [[Version History]] ==<br />
<br />
Links to Version Updates / Release Notes, this stub stores the most recent 3 sprints, and the most recent three major releases, however if you are looking for full details you can find all release / sprint data on the [[Version History]] page.<br />
<br />
=== Major Updates ===<br />
*[[Release 25]] - 25th June 2016<br />
*[[Release 26]] - 26th November 2016<br />
*[[Release 27]] - 6th May 2017<br />
<br />
=== Sprint Updates ===<br />
* [[Patch: 24th July 2018]]<br />
* [[Patch: 31st July 2018]]<br />
* [[Patch: 14th August 2018]]<br />
<br />
== UnionCloud Newsletter ==<br />
We will keep an up-to-date archive of previous UnionCloud briefings and newsletters if you wish to go back and review them for any reason. <br />
<br />
Below you can see the three most recent newsletters, but if you want to see them all you can visit our [[UC Briefing Archive]].<br />
* [https://mailchi.mp/d24bd06871d0/december18-catch-up-1751753 December 2018]<br />
* [https://mailchi.mp/0162e53b0cc7/november18-catch-up-1751713 November 2018]<br />
* [https://mailchi.mp/8b9f6e57044b/october18-catch-up-1751685?e October 2018]<br />
* [http://r.eb.totum.com/mk/mr/owTlKE9Dl1LP_-PdBf30LsmjiHfFGmBLQd7G4CksGhMgz5yvt2Yim2eLfeBpmYK-9-lDmsBieoE51wW0CoM5CfLYLEUuDQQ0JhZ1CkLZ August 2019]<br />
* [http://r.eb.totum.com/mk/mr/yH0Z-B9nzqEhwbCZ3HJx2eBaZHKcUCvQUi7k8pGZ0uiM-buCbv4aepzADJeyx0B96uLBev0OOMJw9-eUyhK_O36i3Q7HnU_8xApRchavcg September 2019]<br />
<br />
== Misc Info ==<br />
Here we'll list links or info about any documentation that isn't necessarily directly UnionCloud, but may still relate to your usage of the platform.<br />
<br />
[[UnionCloud Sub-Domain List]]<br />
<br />
=== Finance ===<br />
*[[Transaction Fees]]<br />
<br />
===Code Snippets===<br />
*[[Modify Site Background Image or Colour]]<br />
*[[Change Officer Stripe Speed]]<br />
*[[Hide Events on index]]<br />
*[[Show Count on All Usergroups]]<br />
*[[Simple image slideshow]]<br />
*[[Auto load content on scroll]]<br />
*[[Rename Student Voice Module]]<br />
*[[Auto select single group membership type]]<br />
*[[Rename tab in Elections Stats Dashboard]]<br />
*[[Hide Group email preferences from user]]<br />
<br />
===Experimental===<br />
*[[Userscript experimental local features]]<br />
<br />
===Developer APIs===<br />
*[[Getting Started With API's]]<br />
*[[API PHP Wrapper]]<br />
*[https://nationalunionofstudents.webex.com/nationalunionofstudents/lsr.php?RCID=04ef572078655728e31404b1643a2ed7 API Webinar]<br />
<br />
===Common Error workarounds===<br />
*[[Auto-stripe jQuery debug]]<br />
*[[Old images loading Cache issue]]</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Digital_Rep&diff=3687Digital Rep2019-09-19T08:55:49Z<p>Harry.vann: /* Comment Management */</p>
<hr />
<div>[[File:Student-voice.png|frameless|right]]<br />
== Digital Rep - Direct student feedback through their course rep ==<br />
<br />
Digital Rep on UnionCloud allows students to give course feedback directly to their course reps. It is completely anonymous, with the feedback going only to the Course Rep, and means that students can <br />
<br />
By submitting your feedback, you are creating positive change for students on your course, and for future students at the University. <br />
<br />
== Setup ==<br />
<br />
=== Statuses ===<br />
[[File:Statuses.png|700px|frameless|right]]<br />
The statuses are the different stages that submitted Student feedback is at.<br />
# Approved - A student has submitted feedback, the Course Rep has read it and approved it<br />
# Rejected - A student has submitted feedback and the Course Rep has rejected it<br />
# Submitted - A student has submitted feedback which is pending review from their Course Rep<br />
# Archived - Previous Approved/Rejected/Closed feedback which you have archived<br />
# Closed - Closed cases of student feedback<br />
<br />
In this section you can customise the responses and categories into which you group ideas and concerns.<br />
<br />
The 'Closed' status alias is editable, giving you the freedom to choose your own language.<br />
<br />
=== Types ===<br />
[[File:Types.png|400px|frameless|right]]<br />
Here you can provide alias to the digital rep types. The alias name that you provide will be reflected throughout the Union.<br />
<br />
=== Thresholds ===<br />
Put a number higher than 1 here so that when the number of likes equals to this, an email notification is sent to the Course Representative notifying that the threshold of the idea/concern is reached. <br />
<br />
Then management can take necessary action.<br />
<br />
== Ideas and Concerns ==<br />
[[File:Ideas-concerns.png|500px|frameless|right]]<br />
In this section, your course rep will see all the current and past ideas and concerns that have been submitted. They can see a breakdown of data based on that submission, and it's current status.<br />
[[File:Approved-Rejected.png|400px|frameless|center]]<br />
'''How to Approve/Reject an idea/praise/concern'''<br />
All ideas/praise/concern will automatically have the status 'Submitted', the coure rep can then edit the submission to add an official response and approve/reject it. <br />
<br />
This will only appear on the frontend for students that are on that course that go into Digital Rep, once the course rep has approved it. <br />
<br />
The course rep also has the option of deleting submissions from the backend as well.<br />
<br />
== Comment Management ==<br />
Here your administrators/course reps can moderate comments made on Digital Rep submissions. <br />
[[File:Comment-management.png|300px|thumb|center]]<br />
<br />
== Dashboard ==<br />
This is the general overview of Digital Rep on your website, where you can quickly filter through data and generate reports. <br />
<br />
You have the option to view data in a graphical or list view. <br />
<br />
Generate report will create a custom CSV file with all the data in your filtered search which you can then download to your computer. <br />
<br />
[[File:Digital-rep-dashboard.png|500px|frameless|center]]</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Digital_Rep&diff=3686Digital Rep2019-09-19T08:55:35Z<p>Harry.vann: </p>
<hr />
<div>[[File:Student-voice.png|frameless|right]]<br />
== Digital Rep - Direct student feedback through their course rep ==<br />
<br />
Digital Rep on UnionCloud allows students to give course feedback directly to their course reps. It is completely anonymous, with the feedback going only to the Course Rep, and means that students can <br />
<br />
By submitting your feedback, you are creating positive change for students on your course, and for future students at the University. <br />
<br />
== Setup ==<br />
<br />
=== Statuses ===<br />
[[File:Statuses.png|700px|frameless|right]]<br />
The statuses are the different stages that submitted Student feedback is at.<br />
# Approved - A student has submitted feedback, the Course Rep has read it and approved it<br />
# Rejected - A student has submitted feedback and the Course Rep has rejected it<br />
# Submitted - A student has submitted feedback which is pending review from their Course Rep<br />
# Archived - Previous Approved/Rejected/Closed feedback which you have archived<br />
# Closed - Closed cases of student feedback<br />
<br />
In this section you can customise the responses and categories into which you group ideas and concerns.<br />
<br />
The 'Closed' status alias is editable, giving you the freedom to choose your own language.<br />
<br />
=== Types ===<br />
[[File:Types.png|400px|frameless|right]]<br />
Here you can provide alias to the digital rep types. The alias name that you provide will be reflected throughout the Union.<br />
<br />
=== Thresholds ===<br />
Put a number higher than 1 here so that when the number of likes equals to this, an email notification is sent to the Course Representative notifying that the threshold of the idea/concern is reached. <br />
<br />
Then management can take necessary action.<br />
<br />
== Ideas and Concerns ==<br />
[[File:Ideas-concerns.png|500px|frameless|right]]<br />
In this section, your course rep will see all the current and past ideas and concerns that have been submitted. They can see a breakdown of data based on that submission, and it's current status.<br />
[[File:Approved-Rejected.png|400px|frameless|center]]<br />
'''How to Approve/Reject an idea/praise/concern'''<br />
All ideas/praise/concern will automatically have the status 'Submitted', the coure rep can then edit the submission to add an official response and approve/reject it. <br />
<br />
This will only appear on the frontend for students that are on that course that go into Digital Rep, once the course rep has approved it. <br />
<br />
The course rep also has the option of deleting submissions from the backend as well.<br />
<br />
== Comment Management ==<br />
Here your administrators/course reps can moderate comments made on Digital Rep submissions. <br />
[[File:Comment-management.png|300px|thumb|left]]<br />
<br />
== Dashboard ==<br />
This is the general overview of Digital Rep on your website, where you can quickly filter through data and generate reports. <br />
<br />
You have the option to view data in a graphical or list view. <br />
<br />
Generate report will create a custom CSV file with all the data in your filtered search which you can then download to your computer. <br />
<br />
[[File:Digital-rep-dashboard.png|500px|frameless|center]]</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Digital_Rep&diff=3685Digital Rep2019-09-19T08:53:06Z<p>Harry.vann: </p>
<hr />
<div>[[File:Student-voice.png|frameless|right]]<br />
== Digital Rep - Direct student feedback through their course rep ==<br />
<br />
Digital Rep on UnionCloud allows students to give course feedback directly to their course reps. It is completely anonymous, with the feedback going only to the Course Rep, and means that students can <br />
<br />
By submitting your feedback, you are creating positive change for students on your course, and for future students at the University. <br />
<br />
== Setup ==<br />
<br />
=== Statuses ===<br />
[[File:Statuses.png|700px|frameless|right]]<br />
The statuses are the different stages that submitted Student feedback is at.<br />
# Approved - A student has submitted feedback, the Course Rep has read it and approved it<br />
# Rejected - A student has submitted feedback and the Course Rep has rejected it<br />
# Submitted - A student has submitted feedback which is pending review from their Course Rep<br />
# Archived - Previous Approved/Rejected/Closed feedback which you have archived<br />
# Closed - Closed cases of student feedback<br />
<br />
In this section you can customise the responses and categories into which you group ideas and concerns.<br />
<br />
The 'Closed' status alias is editable, giving you the freedom to choose your own language.<br />
<br />
=== Types ===<br />
[[File:Types.png|400px|frameless|right]]<br />
Here you can provide alias to the digital rep types. The alias name that you provide will be reflected throughout the Union.<br />
<br />
=== Thresholds ===<br />
Put a number higher than 1 here so that when the number of likes equals to this, an email notification is sent to the Course Representative notifying that the threshold of the idea/concern is reached. <br />
<br />
Then management can take necessary action.<br />
<br />
== Ideas and Concerns ==<br />
[[File:Ideas-concerns.png|500px|frameless|right]]<br />
In this section, your course rep will see all the current and past ideas and concerns that have been submitted. They can see a breakdown of data based on that submission, and it's current status.<br />
[[File:Approved-Rejected.png|400px|frameless|center]]<br />
'''How to Approve/Reject an idea/praise/concern'''<br />
All ideas/praise/concern will automatically have the status 'Submitted', the coure rep can then edit the submission to add an official response and approve/reject it. <br />
<br />
This will only appear on the frontend for students that are on that course that go into Digital Rep, once the course rep has approved it. <br />
<br />
The course rep also has the option of deleting submissions from the backend as well.<br />
<br />
== Comment Management ==<br />
Here your administrators/course reps can moderate comments made on Digital Rep submissions. <br />
[[File:Comment-management.png|300px|thumb|left]]<br />
<br />
== Dashboard ==<br />
This is the general overview of Digital Rep on your website, where you can quickly filter through data and generate reports. <br />
<br />
[[File:Digital-rep-dashboard.png|500px|frameless|center]]</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Digital_Rep&diff=3684Digital Rep2019-09-19T08:52:17Z<p>Harry.vann: /* Dashboard */</p>
<hr />
<div><br />
PAGE CURRENTLY UNDER CONSTRUCTION<br />
[[File:Student-voice.png|frameless|right]]<br />
== Digital Rep - Direct student feedback through their course rep ==<br />
<br />
Digital Rep on UnionCloud allows students to give course feedback directly to their course reps. It is completely anonymous, with the feedback going only to the Course Rep, and means that students can <br />
<br />
By submitting your feedback, you are creating positive change for students on your course, and for future students at the University. <br />
<br />
== Setup ==<br />
<br />
=== Statuses ===<br />
[[File:Statuses.png|700px|frameless|right]]<br />
The statuses are the different stages that submitted Student feedback is at.<br />
# Approved - A student has submitted feedback, the Course Rep has read it and approved it<br />
# Rejected - A student has submitted feedback and the Course Rep has rejected it<br />
# Submitted - A student has submitted feedback which is pending review from their Course Rep<br />
# Archived - Previous Approved/Rejected/Closed feedback which you have archived<br />
# Closed - Closed cases of student feedback<br />
<br />
In this section you can customise the responses and categories into which you group ideas and concerns.<br />
<br />
The 'Closed' status alias is editable, giving you the freedom to choose your own language.<br />
<br />
=== Types ===<br />
[[File:Types.png|400px|frameless|right]]<br />
Here you can provide alias to the digital rep types. The alias name that you provide will be reflected throughout the Union.<br />
<br />
=== Thresholds ===<br />
Put a number higher than 1 here so that when the number of likes equals to this, an email notification is sent to the Course Representative notifying that the threshold of the idea/concern is reached. <br />
<br />
Then management can take necessary action.<br />
<br />
== Ideas and Concerns ==<br />
[[File:Ideas-concerns.png|500px|frameless|right]]<br />
In this section, your course rep will see all the current and past ideas and concerns that have been submitted. They can see a breakdown of data based on that submission, and it's current status.<br />
[[File:Approved-Rejected.png|400px|frameless|center]]<br />
'''How to Approve/Reject an idea/praise/concern'''<br />
All ideas/praise/concern will automatically have the status 'Submitted', the coure rep can then edit the submission to add an official response and approve/reject it. <br />
<br />
This will only appear on the frontend for students that are on that course that go into Digital Rep, once the course rep has approved it. <br />
<br />
The course rep also has the option of deleting submissions from the backend as well.<br />
<br />
== Comment Management ==<br />
Here your administrators/course reps can moderate comments made on Digital Rep submissions. <br />
[[File:Comment-management.png|300px|thumb|left]]<br />
<br />
== Dashboard ==<br />
This is the general overview of Digital Rep on your website, where you can quickly filter through data and generate reports. <br />
<br />
[[File:Digital-rep-dashboard.png|500px|frameless|center]]</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=File:Digital-rep-dashboard.png&diff=3683File:Digital-rep-dashboard.png2019-09-19T08:52:04Z<p>Harry.vann: </p>
<hr />
<div>Digital Rep dashboard</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Digital_Rep&diff=3682Digital Rep2019-09-19T08:42:26Z<p>Harry.vann: /* Ideas and Concerns */</p>
<hr />
<div><br />
PAGE CURRENTLY UNDER CONSTRUCTION<br />
[[File:Student-voice.png|frameless|right]]<br />
== Digital Rep - Direct student feedback through their course rep ==<br />
<br />
Digital Rep on UnionCloud allows students to give course feedback directly to their course reps. It is completely anonymous, with the feedback going only to the Course Rep, and means that students can <br />
<br />
By submitting your feedback, you are creating positive change for students on your course, and for future students at the University. <br />
<br />
== Setup ==<br />
<br />
=== Statuses ===<br />
[[File:Statuses.png|700px|frameless|right]]<br />
The statuses are the different stages that submitted Student feedback is at.<br />
# Approved - A student has submitted feedback, the Course Rep has read it and approved it<br />
# Rejected - A student has submitted feedback and the Course Rep has rejected it<br />
# Submitted - A student has submitted feedback which is pending review from their Course Rep<br />
# Archived - Previous Approved/Rejected/Closed feedback which you have archived<br />
# Closed - Closed cases of student feedback<br />
<br />
In this section you can customise the responses and categories into which you group ideas and concerns.<br />
<br />
The 'Closed' status alias is editable, giving you the freedom to choose your own language.<br />
<br />
=== Types ===<br />
[[File:Types.png|400px|frameless|right]]<br />
Here you can provide alias to the digital rep types. The alias name that you provide will be reflected throughout the Union.<br />
<br />
=== Thresholds ===<br />
Put a number higher than 1 here so that when the number of likes equals to this, an email notification is sent to the Course Representative notifying that the threshold of the idea/concern is reached. <br />
<br />
Then management can take necessary action.<br />
<br />
== Ideas and Concerns ==<br />
[[File:Ideas-concerns.png|500px|frameless|right]]<br />
In this section, your course rep will see all the current and past ideas and concerns that have been submitted. They can see a breakdown of data based on that submission, and it's current status.<br />
[[File:Approved-Rejected.png|400px|frameless|center]]<br />
'''How to Approve/Reject an idea/praise/concern'''<br />
All ideas/praise/concern will automatically have the status 'Submitted', the coure rep can then edit the submission to add an official response and approve/reject it. <br />
<br />
This will only appear on the frontend for students that are on that course that go into Digital Rep, once the course rep has approved it. <br />
<br />
The course rep also has the option of deleting submissions from the backend as well.<br />
<br />
== Comment Management ==<br />
Here your administrators/course reps can moderate comments made on Digital Rep submissions. <br />
[[File:Comment-management.png|300px|thumb|left]]<br />
<br />
== Dashboard ==</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Digital_Rep&diff=3681Digital Rep2019-09-19T08:42:05Z<p>Harry.vann: /* Ideas and Concerns */</p>
<hr />
<div><br />
PAGE CURRENTLY UNDER CONSTRUCTION<br />
[[File:Student-voice.png|frameless|right]]<br />
== Digital Rep - Direct student feedback through their course rep ==<br />
<br />
Digital Rep on UnionCloud allows students to give course feedback directly to their course reps. It is completely anonymous, with the feedback going only to the Course Rep, and means that students can <br />
<br />
By submitting your feedback, you are creating positive change for students on your course, and for future students at the University. <br />
<br />
== Setup ==<br />
<br />
=== Statuses ===<br />
[[File:Statuses.png|700px|frameless|right]]<br />
The statuses are the different stages that submitted Student feedback is at.<br />
# Approved - A student has submitted feedback, the Course Rep has read it and approved it<br />
# Rejected - A student has submitted feedback and the Course Rep has rejected it<br />
# Submitted - A student has submitted feedback which is pending review from their Course Rep<br />
# Archived - Previous Approved/Rejected/Closed feedback which you have archived<br />
# Closed - Closed cases of student feedback<br />
<br />
In this section you can customise the responses and categories into which you group ideas and concerns.<br />
<br />
The 'Closed' status alias is editable, giving you the freedom to choose your own language.<br />
<br />
=== Types ===<br />
[[File:Types.png|400px|frameless|right]]<br />
Here you can provide alias to the digital rep types. The alias name that you provide will be reflected throughout the Union.<br />
<br />
=== Thresholds ===<br />
Put a number higher than 1 here so that when the number of likes equals to this, an email notification is sent to the Course Representative notifying that the threshold of the idea/concern is reached. <br />
<br />
Then management can take necessary action.<br />
<br />
== Ideas and Concerns ==<br />
[[File:Ideas-concerns.png|500px|frameless|right]]<br />
In this section, your course rep will see all the current and past ideas and concerns that have been submitted. They can see a breakdown of data based on that submission, and it's current status.<br />
[[File:Approved-Rejected.png|400px|frameless|left]]<br />
'''How to Approve/Reject an idea/praise/concern'''<br />
All ideas/praise/concern will automatically have the status 'Submitted', the coure rep can then edit the submission to add an official response and approve/reject it. <br />
<br />
This will only appear on the frontend for students that are on that course that go into Digital Rep, once the course rep has approved it. <br />
<br />
The course rep also has the option of deleting submissions from the backend as well.<br />
<br />
== Comment Management ==<br />
Here your administrators/course reps can moderate comments made on Digital Rep submissions. <br />
[[File:Comment-management.png|300px|thumb|left]]<br />
<br />
== Dashboard ==</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Digital_Rep&diff=3680Digital Rep2019-09-19T08:41:28Z<p>Harry.vann: /* Comment Management */</p>
<hr />
<div><br />
PAGE CURRENTLY UNDER CONSTRUCTION<br />
[[File:Student-voice.png|frameless|right]]<br />
== Digital Rep - Direct student feedback through their course rep ==<br />
<br />
Digital Rep on UnionCloud allows students to give course feedback directly to their course reps. It is completely anonymous, with the feedback going only to the Course Rep, and means that students can <br />
<br />
By submitting your feedback, you are creating positive change for students on your course, and for future students at the University. <br />
<br />
== Setup ==<br />
<br />
=== Statuses ===<br />
[[File:Statuses.png|700px|frameless|right]]<br />
The statuses are the different stages that submitted Student feedback is at.<br />
# Approved - A student has submitted feedback, the Course Rep has read it and approved it<br />
# Rejected - A student has submitted feedback and the Course Rep has rejected it<br />
# Submitted - A student has submitted feedback which is pending review from their Course Rep<br />
# Archived - Previous Approved/Rejected/Closed feedback which you have archived<br />
# Closed - Closed cases of student feedback<br />
<br />
In this section you can customise the responses and categories into which you group ideas and concerns.<br />
<br />
The 'Closed' status alias is editable, giving you the freedom to choose your own language.<br />
<br />
=== Types ===<br />
[[File:Types.png|400px|frameless|right]]<br />
Here you can provide alias to the digital rep types. The alias name that you provide will be reflected throughout the Union.<br />
<br />
=== Thresholds ===<br />
Put a number higher than 1 here so that when the number of likes equals to this, an email notification is sent to the Course Representative notifying that the threshold of the idea/concern is reached. <br />
<br />
Then management can take necessary action.<br />
<br />
== Ideas and Concerns ==<br />
[[File:Ideas-concerns.png|500px|frameless|right]]<br />
In this section, your course rep will see all the current and past ideas and concerns that have been submitted. They can see a breakdown of data based on that submission, and it's current status.<br />
<br />
'''How to Approve/Reject an idea/praise/concern'''<br />
All ideas/praise/concern will automatically have the status 'Submitted', the coure rep can then edit the submission to add an official response and approve/reject it. <br />
<br />
This will only appear on the frontend for students that are on that course that go into Digital Rep, once the course rep has approved it. <br />
<br />
The course rep also has the option of deleting submissions from the backend as well. <br />
<br />
[[File:Approved-Rejected.png|400px|frameless|right]]<br />
<br />
== Comment Management ==<br />
Here your administrators/course reps can moderate comments made on Digital Rep submissions. <br />
[[File:Comment-management.png|300px|thumb|left]]<br />
<br />
== Dashboard ==</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=File:Comment-management.png&diff=3679File:Comment-management.png2019-09-19T08:41:17Z<p>Harry.vann: </p>
<hr />
<div>Comment management on Digital Rep</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Digital_Rep&diff=3678Digital Rep2019-09-19T08:36:41Z<p>Harry.vann: /* Ideas and Concerns */</p>
<hr />
<div><br />
PAGE CURRENTLY UNDER CONSTRUCTION<br />
[[File:Student-voice.png|frameless|right]]<br />
== Digital Rep - Direct student feedback through their course rep ==<br />
<br />
Digital Rep on UnionCloud allows students to give course feedback directly to their course reps. It is completely anonymous, with the feedback going only to the Course Rep, and means that students can <br />
<br />
By submitting your feedback, you are creating positive change for students on your course, and for future students at the University. <br />
<br />
== Setup ==<br />
<br />
=== Statuses ===<br />
[[File:Statuses.png|700px|frameless|right]]<br />
The statuses are the different stages that submitted Student feedback is at.<br />
# Approved - A student has submitted feedback, the Course Rep has read it and approved it<br />
# Rejected - A student has submitted feedback and the Course Rep has rejected it<br />
# Submitted - A student has submitted feedback which is pending review from their Course Rep<br />
# Archived - Previous Approved/Rejected/Closed feedback which you have archived<br />
# Closed - Closed cases of student feedback<br />
<br />
In this section you can customise the responses and categories into which you group ideas and concerns.<br />
<br />
The 'Closed' status alias is editable, giving you the freedom to choose your own language.<br />
<br />
=== Types ===<br />
[[File:Types.png|400px|frameless|right]]<br />
Here you can provide alias to the digital rep types. The alias name that you provide will be reflected throughout the Union.<br />
<br />
=== Thresholds ===<br />
Put a number higher than 1 here so that when the number of likes equals to this, an email notification is sent to the Course Representative notifying that the threshold of the idea/concern is reached. <br />
<br />
Then management can take necessary action.<br />
<br />
== Ideas and Concerns ==<br />
[[File:Ideas-concerns.png|500px|frameless|right]]<br />
In this section, your course rep will see all the current and past ideas and concerns that have been submitted. They can see a breakdown of data based on that submission, and it's current status.<br />
<br />
'''How to Approve/Reject an idea/praise/concern'''<br />
All ideas/praise/concern will automatically have the status 'Submitted', the coure rep can then edit the submission to add an official response and approve/reject it. <br />
<br />
This will only appear on the frontend for students that are on that course that go into Digital Rep, once the course rep has approved it. <br />
<br />
The course rep also has the option of deleting submissions from the backend as well. <br />
<br />
[[File:Approved-Rejected.png|400px|frameless|right]]<br />
<br />
== Comment Management ==<br />
<br />
== Dashboard ==</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Digital_Rep&diff=3677Digital Rep2019-09-19T08:28:10Z<p>Harry.vann: /* Ideas and Concerns */</p>
<hr />
<div><br />
PAGE CURRENTLY UNDER CONSTRUCTION<br />
[[File:Student-voice.png|frameless|right]]<br />
== Digital Rep - Direct student feedback through their course rep ==<br />
<br />
Digital Rep on UnionCloud allows students to give course feedback directly to their course reps. It is completely anonymous, with the feedback going only to the Course Rep, and means that students can <br />
<br />
By submitting your feedback, you are creating positive change for students on your course, and for future students at the University. <br />
<br />
== Setup ==<br />
<br />
=== Statuses ===<br />
[[File:Statuses.png|700px|frameless|right]]<br />
The statuses are the different stages that submitted Student feedback is at.<br />
# Approved - A student has submitted feedback, the Course Rep has read it and approved it<br />
# Rejected - A student has submitted feedback and the Course Rep has rejected it<br />
# Submitted - A student has submitted feedback which is pending review from their Course Rep<br />
# Archived - Previous Approved/Rejected/Closed feedback which you have archived<br />
# Closed - Closed cases of student feedback<br />
<br />
In this section you can customise the responses and categories into which you group ideas and concerns.<br />
<br />
The 'Closed' status alias is editable, giving you the freedom to choose your own language.<br />
<br />
=== Types ===<br />
[[File:Types.png|400px|frameless|right]]<br />
Here you can provide alias to the digital rep types. The alias name that you provide will be reflected throughout the Union.<br />
<br />
=== Thresholds ===<br />
Put a number higher than 1 here so that when the number of likes equals to this, an email notification is sent to the Course Representative notifying that the threshold of the idea/concern is reached. <br />
<br />
Then management can take necessary action.<br />
<br />
== Ideas and Concerns ==<br />
[[File:Ideas-concerns.png|500px|frameless|right]]<br />
In this section, your course rep will see all the current and past ideas and concerns that have been submitted. They can see a breakdown of data based on that submission, and it's current status.<br />
<br />
'''How to Approve/Reject an idea/praise/concern'''<br />
All ideas/praise/concern will automatically have the status 'Submitted', the coure rep can then edit the submission to add an official response and approve/reject it. <br />
<br />
[[File:Approved-Rejected.png|400px|frameless|right]]<br />
<br />
== Comment Management ==<br />
<br />
== Dashboard ==</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Digital_Rep&diff=3676Digital Rep2019-09-19T08:27:40Z<p>Harry.vann: /* Types */</p>
<hr />
<div><br />
PAGE CURRENTLY UNDER CONSTRUCTION<br />
[[File:Student-voice.png|frameless|right]]<br />
== Digital Rep - Direct student feedback through their course rep ==<br />
<br />
Digital Rep on UnionCloud allows students to give course feedback directly to their course reps. It is completely anonymous, with the feedback going only to the Course Rep, and means that students can <br />
<br />
By submitting your feedback, you are creating positive change for students on your course, and for future students at the University. <br />
<br />
== Setup ==<br />
<br />
=== Statuses ===<br />
[[File:Statuses.png|700px|frameless|right]]<br />
The statuses are the different stages that submitted Student feedback is at.<br />
# Approved - A student has submitted feedback, the Course Rep has read it and approved it<br />
# Rejected - A student has submitted feedback and the Course Rep has rejected it<br />
# Submitted - A student has submitted feedback which is pending review from their Course Rep<br />
# Archived - Previous Approved/Rejected/Closed feedback which you have archived<br />
# Closed - Closed cases of student feedback<br />
<br />
In this section you can customise the responses and categories into which you group ideas and concerns.<br />
<br />
The 'Closed' status alias is editable, giving you the freedom to choose your own language.<br />
<br />
=== Types ===<br />
[[File:Types.png|400px|frameless|right]]<br />
Here you can provide alias to the digital rep types. The alias name that you provide will be reflected throughout the Union.<br />
<br />
=== Thresholds ===<br />
Put a number higher than 1 here so that when the number of likes equals to this, an email notification is sent to the Course Representative notifying that the threshold of the idea/concern is reached. <br />
<br />
Then management can take necessary action.<br />
<br />
== Ideas and Concerns ==<br />
[[File:Ideas-concerns.png|500px|frameless|right]]<br />
In this section, your course rep will see all the current and past ideas and concerns that have been submitted. They can see a breakdown of data based on that submission, and it's current status.<br />
<br />
'''How to Approve/Reject an idea/praise/concern'''<br />
All ideas/praise/concern will automatically have the status 'Submitted', the coure rep can then edit the submission to add an official response and approve/reject it. <br />
<br />
[[File:Approved-Rejected.png|400px|frameless|center]]<br />
<br />
== Comment Management ==<br />
<br />
== Dashboard ==</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Digital_Rep&diff=3675Digital Rep2019-09-19T08:27:21Z<p>Harry.vann: /* Ideas and Concerns */</p>
<hr />
<div><br />
PAGE CURRENTLY UNDER CONSTRUCTION<br />
[[File:Student-voice.png|frameless|right]]<br />
== Digital Rep - Direct student feedback through their course rep ==<br />
<br />
Digital Rep on UnionCloud allows students to give course feedback directly to their course reps. It is completely anonymous, with the feedback going only to the Course Rep, and means that students can <br />
<br />
By submitting your feedback, you are creating positive change for students on your course, and for future students at the University. <br />
<br />
== Setup ==<br />
<br />
=== Statuses ===<br />
[[File:Statuses.png|700px|frameless|right]]<br />
The statuses are the different stages that submitted Student feedback is at.<br />
# Approved - A student has submitted feedback, the Course Rep has read it and approved it<br />
# Rejected - A student has submitted feedback and the Course Rep has rejected it<br />
# Submitted - A student has submitted feedback which is pending review from their Course Rep<br />
# Archived - Previous Approved/Rejected/Closed feedback which you have archived<br />
# Closed - Closed cases of student feedback<br />
<br />
In this section you can customise the responses and categories into which you group ideas and concerns.<br />
<br />
The 'Closed' status alias is editable, giving you the freedom to choose your own language.<br />
<br />
=== Types ===<br />
[[File:Types.png|400px|frameless|center]]<br />
Here you can provide alias to the digital rep types. The alias name that you provide will be reflected throughout the Union.<br />
<br />
=== Thresholds ===<br />
Put a number higher than 1 here so that when the number of likes equals to this, an email notification is sent to the Course Representative notifying that the threshold of the idea/concern is reached. <br />
<br />
Then management can take necessary action.<br />
<br />
== Ideas and Concerns ==<br />
[[File:Ideas-concerns.png|500px|frameless|right]]<br />
In this section, your course rep will see all the current and past ideas and concerns that have been submitted. They can see a breakdown of data based on that submission, and it's current status.<br />
<br />
'''How to Approve/Reject an idea/praise/concern'''<br />
All ideas/praise/concern will automatically have the status 'Submitted', the coure rep can then edit the submission to add an official response and approve/reject it. <br />
<br />
[[File:Approved-Rejected.png|400px|frameless|center]]<br />
<br />
== Comment Management ==<br />
<br />
== Dashboard ==</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Digital_Rep&diff=3674Digital Rep2019-09-19T08:26:49Z<p>Harry.vann: /* Statuses */</p>
<hr />
<div><br />
PAGE CURRENTLY UNDER CONSTRUCTION<br />
[[File:Student-voice.png|frameless|right]]<br />
== Digital Rep - Direct student feedback through their course rep ==<br />
<br />
Digital Rep on UnionCloud allows students to give course feedback directly to their course reps. It is completely anonymous, with the feedback going only to the Course Rep, and means that students can <br />
<br />
By submitting your feedback, you are creating positive change for students on your course, and for future students at the University. <br />
<br />
== Setup ==<br />
<br />
=== Statuses ===<br />
[[File:Statuses.png|700px|frameless|right]]<br />
The statuses are the different stages that submitted Student feedback is at.<br />
# Approved - A student has submitted feedback, the Course Rep has read it and approved it<br />
# Rejected - A student has submitted feedback and the Course Rep has rejected it<br />
# Submitted - A student has submitted feedback which is pending review from their Course Rep<br />
# Archived - Previous Approved/Rejected/Closed feedback which you have archived<br />
# Closed - Closed cases of student feedback<br />
<br />
In this section you can customise the responses and categories into which you group ideas and concerns.<br />
<br />
The 'Closed' status alias is editable, giving you the freedom to choose your own language.<br />
<br />
=== Types ===<br />
[[File:Types.png|400px|frameless|center]]<br />
Here you can provide alias to the digital rep types. The alias name that you provide will be reflected throughout the Union.<br />
<br />
=== Thresholds ===<br />
Put a number higher than 1 here so that when the number of likes equals to this, an email notification is sent to the Course Representative notifying that the threshold of the idea/concern is reached. <br />
<br />
Then management can take necessary action.<br />
<br />
== Ideas and Concerns ==<br />
[[File:Ideas-concerns.png|500px|frameless|center]]<br />
In this section, your course rep will see all the current and past ideas and concerns that have been submitted. They can see a breakdown of data based on that submission, and it's current status.<br />
<br />
'''How to Approve/Reject an idea/praise/concern'''<br />
All ideas/praise/concern will automatically have the status 'Submitted', the coure rep can then edit the submission to add an official response and approve/reject it. <br />
<br />
[[File:Approved-Rejected.png|400px|frameless|center]]<br />
<br />
== Comment Management ==<br />
<br />
== Dashboard ==</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Digital_Rep&diff=3673Digital Rep2019-09-19T08:26:11Z<p>Harry.vann: /* Ideas and Concerns */</p>
<hr />
<div><br />
PAGE CURRENTLY UNDER CONSTRUCTION<br />
[[File:Student-voice.png|frameless|right]]<br />
== Digital Rep - Direct student feedback through their course rep ==<br />
<br />
Digital Rep on UnionCloud allows students to give course feedback directly to their course reps. It is completely anonymous, with the feedback going only to the Course Rep, and means that students can <br />
<br />
By submitting your feedback, you are creating positive change for students on your course, and for future students at the University. <br />
<br />
== Setup ==<br />
<br />
=== Statuses ===<br />
[[File:Statuses.png|700px|frameless|center]]<br />
The statuses are the different stages that submitted Student feedback is at.<br />
# Approved - A student has submitted feedback, the Course Rep has read it and approved it<br />
# Rejected - A student has submitted feedback and the Course Rep has rejected it<br />
# Submitted - A student has submitted feedback which is pending review from their Course Rep<br />
# Archived - Previous Approved/Rejected/Closed feedback which you have archived<br />
# Closed - Closed cases of student feedback<br />
<br />
In this section you can customise the responses and categories into which you group ideas and concerns.<br />
<br />
The 'Closed' status alias is editable, giving you the freedom to choose your own language.<br />
<br />
=== Types ===<br />
[[File:Types.png|400px|frameless|center]]<br />
Here you can provide alias to the digital rep types. The alias name that you provide will be reflected throughout the Union.<br />
<br />
=== Thresholds ===<br />
Put a number higher than 1 here so that when the number of likes equals to this, an email notification is sent to the Course Representative notifying that the threshold of the idea/concern is reached. <br />
<br />
Then management can take necessary action.<br />
<br />
== Ideas and Concerns ==<br />
[[File:Ideas-concerns.png|500px|frameless|center]]<br />
In this section, your course rep will see all the current and past ideas and concerns that have been submitted. They can see a breakdown of data based on that submission, and it's current status.<br />
<br />
'''How to Approve/Reject an idea/praise/concern'''<br />
All ideas/praise/concern will automatically have the status 'Submitted', the coure rep can then edit the submission to add an official response and approve/reject it. <br />
<br />
[[File:Approved-Rejected.png|400px|frameless|center]]<br />
<br />
== Comment Management ==<br />
<br />
== Dashboard ==</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=File:Approved-Rejected.png&diff=3672File:Approved-Rejected.png2019-09-19T08:25:45Z<p>Harry.vann: </p>
<hr />
<div>Approve/Reject an idea/concern/praise and leave an official response.</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=File:Ideas-concerns.png&diff=3671File:Ideas-concerns.png2019-09-19T08:10:43Z<p>Harry.vann: </p>
<hr />
<div>Ideas and concerns dashboard</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Digital_Rep&diff=3670Digital Rep2019-09-12T14:36:57Z<p>Harry.vann: /* Thresholds */</p>
<hr />
<div><br />
PAGE CURRENTLY UNDER CONSTRUCTION<br />
[[File:Student-voice.png|frameless|right]]<br />
== Digital Rep - Direct student feedback through their course rep ==<br />
<br />
Digital Rep on UnionCloud allows students to give course feedback directly to their course reps. It is completely anonymous, with the feedback going only to the Course Rep, and means that students can <br />
<br />
By submitting your feedback, you are creating positive change for students on your course, and for future students at the University. <br />
<br />
== Setup ==<br />
<br />
=== Statuses ===<br />
[[File:Statuses.png|700px|frameless|center]]<br />
The statuses are the different stages that submitted Student feedback is at.<br />
# Approved - A student has submitted feedback, the Course Rep has read it and approved it<br />
# Rejected - A student has submitted feedback and the Course Rep has rejected it<br />
# Submitted - A student has submitted feedback which is pending review from their Course Rep<br />
# Archived - Previous Approved/Rejected/Closed feedback which you have archived<br />
# Closed - Closed cases of student feedback<br />
<br />
In this section you can customise the responses and categories into which you group ideas and concerns.<br />
<br />
The 'Closed' status alias is editable, giving you the freedom to choose your own language.<br />
<br />
=== Types ===<br />
[[File:Types.png|400px|frameless|center]]<br />
Here you can provide alias to the digital rep types. The alias name that you provide will be reflected throughout the Union.<br />
<br />
=== Thresholds ===<br />
Put a number higher than 1 here so that when the number of likes equals to this, an email notification is sent to the Course Representative notifying that the threshold of the idea/concern is reached. <br />
<br />
Then management can take necessary action.<br />
<br />
== Ideas and Concerns ==<br />
<br />
== Comment Management ==<br />
<br />
== Dashboard ==</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Digital_Rep&diff=3669Digital Rep2019-09-12T14:35:47Z<p>Harry.vann: /* Statuses */</p>
<hr />
<div><br />
PAGE CURRENTLY UNDER CONSTRUCTION<br />
[[File:Student-voice.png|frameless|right]]<br />
== Digital Rep - Direct student feedback through their course rep ==<br />
<br />
Digital Rep on UnionCloud allows students to give course feedback directly to their course reps. It is completely anonymous, with the feedback going only to the Course Rep, and means that students can <br />
<br />
By submitting your feedback, you are creating positive change for students on your course, and for future students at the University. <br />
<br />
== Setup ==<br />
<br />
=== Statuses ===<br />
[[File:Statuses.png|700px|frameless|center]]<br />
The statuses are the different stages that submitted Student feedback is at.<br />
# Approved - A student has submitted feedback, the Course Rep has read it and approved it<br />
# Rejected - A student has submitted feedback and the Course Rep has rejected it<br />
# Submitted - A student has submitted feedback which is pending review from their Course Rep<br />
# Archived - Previous Approved/Rejected/Closed feedback which you have archived<br />
# Closed - Closed cases of student feedback<br />
<br />
In this section you can customise the responses and categories into which you group ideas and concerns.<br />
<br />
The 'Closed' status alias is editable, giving you the freedom to choose your own language.<br />
<br />
=== Types ===<br />
[[File:Types.png|400px|frameless|center]]<br />
Here you can provide alias to the digital rep types. The alias name that you provide will be reflected throughout the Union.<br />
<br />
=== Thresholds ===<br />
<br />
== Ideas and Concerns ==<br />
<br />
== Comment Management ==<br />
<br />
== Dashboard ==</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Digital_Rep&diff=3668Digital Rep2019-09-12T14:35:30Z<p>Harry.vann: /* Types */</p>
<hr />
<div><br />
PAGE CURRENTLY UNDER CONSTRUCTION<br />
[[File:Student-voice.png|frameless|right]]<br />
== Digital Rep - Direct student feedback through their course rep ==<br />
<br />
Digital Rep on UnionCloud allows students to give course feedback directly to their course reps. It is completely anonymous, with the feedback going only to the Course Rep, and means that students can <br />
<br />
By submitting your feedback, you are creating positive change for students on your course, and for future students at the University. <br />
<br />
== Setup ==<br />
<br />
=== Statuses ===<br />
[[File:Statuses.png|frameless|center]]<br />
The statuses are the different stages that submitted Student feedback is at.<br />
# Approved - A student has submitted feedback, the Course Rep has read it and approved it<br />
# Rejected - A student has submitted feedback and the Course Rep has rejected it<br />
# Submitted - A student has submitted feedback which is pending review from their Course Rep<br />
# Archived - Previous Approved/Rejected/Closed feedback which you have archived<br />
# Closed - Closed cases of student feedback<br />
<br />
In this section you can customise the responses and categories into which you group ideas and concerns.<br />
<br />
The 'Closed' status alias is editable, giving you the freedom to choose your own language. <br />
<br />
=== Types ===<br />
[[File:Types.png|400px|frameless|center]]<br />
Here you can provide alias to the digital rep types. The alias name that you provide will be reflected throughout the Union.<br />
<br />
=== Thresholds ===<br />
<br />
== Ideas and Concerns ==<br />
<br />
== Comment Management ==<br />
<br />
== Dashboard ==</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Digital_Rep&diff=3667Digital Rep2019-09-12T14:35:09Z<p>Harry.vann: /* Types */</p>
<hr />
<div><br />
PAGE CURRENTLY UNDER CONSTRUCTION<br />
[[File:Student-voice.png|frameless|right]]<br />
== Digital Rep - Direct student feedback through their course rep ==<br />
<br />
Digital Rep on UnionCloud allows students to give course feedback directly to their course reps. It is completely anonymous, with the feedback going only to the Course Rep, and means that students can <br />
<br />
By submitting your feedback, you are creating positive change for students on your course, and for future students at the University. <br />
<br />
== Setup ==<br />
<br />
=== Statuses ===<br />
[[File:Statuses.png|frameless|center]]<br />
The statuses are the different stages that submitted Student feedback is at.<br />
# Approved - A student has submitted feedback, the Course Rep has read it and approved it<br />
# Rejected - A student has submitted feedback and the Course Rep has rejected it<br />
# Submitted - A student has submitted feedback which is pending review from their Course Rep<br />
# Archived - Previous Approved/Rejected/Closed feedback which you have archived<br />
# Closed - Closed cases of student feedback<br />
<br />
In this section you can customise the responses and categories into which you group ideas and concerns.<br />
<br />
The 'Closed' status alias is editable, giving you the freedom to choose your own language. <br />
<br />
=== Types ===<br />
[[File:Types.png|400px|frameless|left]]<br />
Here you can provide alias to the digital rep types. The alias name that you provide will be reflected throughout the Union.<br />
<br />
=== Thresholds ===<br />
<br />
== Ideas and Concerns ==<br />
<br />
== Comment Management ==<br />
<br />
== Dashboard ==</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Digital_Rep&diff=3666Digital Rep2019-09-12T14:34:52Z<p>Harry.vann: /* Types */</p>
<hr />
<div><br />
PAGE CURRENTLY UNDER CONSTRUCTION<br />
[[File:Student-voice.png|frameless|right]]<br />
== Digital Rep - Direct student feedback through their course rep ==<br />
<br />
Digital Rep on UnionCloud allows students to give course feedback directly to their course reps. It is completely anonymous, with the feedback going only to the Course Rep, and means that students can <br />
<br />
By submitting your feedback, you are creating positive change for students on your course, and for future students at the University. <br />
<br />
== Setup ==<br />
<br />
=== Statuses ===<br />
[[File:Statuses.png|frameless|center]]<br />
The statuses are the different stages that submitted Student feedback is at.<br />
# Approved - A student has submitted feedback, the Course Rep has read it and approved it<br />
# Rejected - A student has submitted feedback and the Course Rep has rejected it<br />
# Submitted - A student has submitted feedback which is pending review from their Course Rep<br />
# Archived - Previous Approved/Rejected/Closed feedback which you have archived<br />
# Closed - Closed cases of student feedback<br />
<br />
In this section you can customise the responses and categories into which you group ideas and concerns.<br />
<br />
The 'Closed' status alias is editable, giving you the freedom to choose your own language. <br />
<br />
=== Types ===<br />
[[File:Types.png|400px|frameless|center]]<br />
Here you can provide alias to the digital rep types. The alias name that you provide will be reflected throughout the Union.<br />
<br />
=== Thresholds ===<br />
<br />
== Ideas and Concerns ==<br />
<br />
== Comment Management ==<br />
<br />
== Dashboard ==</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=File:Types.png&diff=3665File:Types.png2019-09-12T14:34:31Z<p>Harry.vann: </p>
<hr />
<div>Types of feedback</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Digital_Rep&diff=3664Digital Rep2019-09-12T14:32:50Z<p>Harry.vann: </p>
<hr />
<div><br />
PAGE CURRENTLY UNDER CONSTRUCTION<br />
[[File:Student-voice.png|frameless|right]]<br />
== Digital Rep - Direct student feedback through their course rep ==<br />
<br />
Digital Rep on UnionCloud allows students to give course feedback directly to their course reps. It is completely anonymous, with the feedback going only to the Course Rep, and means that students can <br />
<br />
By submitting your feedback, you are creating positive change for students on your course, and for future students at the University. <br />
<br />
== Setup ==<br />
<br />
=== Statuses ===<br />
[[File:Statuses.png|frameless|center]]<br />
The statuses are the different stages that submitted Student feedback is at.<br />
# Approved - A student has submitted feedback, the Course Rep has read it and approved it<br />
# Rejected - A student has submitted feedback and the Course Rep has rejected it<br />
# Submitted - A student has submitted feedback which is pending review from their Course Rep<br />
# Archived - Previous Approved/Rejected/Closed feedback which you have archived<br />
# Closed - Closed cases of student feedback<br />
<br />
In this section you can customise the responses and categories into which you group ideas and concerns.<br />
<br />
The 'Closed' status alias is editable, giving you the freedom to choose your own language. <br />
<br />
=== Types ===<br />
Here you can provide alias to the digital rep types. The alias name that you provide will be reflected throughout the Union<br />
<br />
<br />
<br />
=== Thresholds ===<br />
<br />
== Ideas and Concerns ==<br />
<br />
== Comment Management ==<br />
<br />
== Dashboard ==</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Digital_Rep&diff=3663Digital Rep2019-09-12T14:30:46Z<p>Harry.vann: </p>
<hr />
<div><br />
PAGE CURRENTLY UNDER CONSTRUCTION<br />
[[File:Student-voice.png|frameless|right]]<br />
== Digital Rep - Direct student feedback through their course rep ==<br />
<br />
Digital Rep on UnionCloud allows students to give course feedback directly to their course reps. It is completely anonymous, with the feedback going only to the Course Rep, and means that students can <br />
<br />
By submitting your feedback, you are creating positive change for students on your course, and for future students at the University. <br />
<br />
== Setup ==<br />
<br />
=== Statuses ===<br />
[[File:Statuses.png|frameless|left]]<br />
The statuses are the different stages that submitted Student feedback is at.<br />
# Approved - A student has submitted feedback, the Course Rep has read it and approved it<br />
# Rejected - A student has submitted feedback and the Course Rep has rejected it<br />
# Submitted - A student has submitted feedback which is pending review from their Course Rep<br />
# Archived - Previous Approved/Rejected/Closed feedback which you have archived<br />
# Closed - Closed cases of student feedback<br />
<br />
In this section you can customise the responses and categories into which you group ideas and concerns.<br />
<br />
The 'Closed' status alias is editable, giving you the freedom to choose your own language. <br />
<br />
=== Types ===<br />
Here you can provide alias to the digital rep types. The alias name that you provide will be reflected throughout the Union<br />
<br />
<br />
<br />
=== Thresholds ===<br />
<br />
== Ideas and Concerns ==<br />
<br />
== Comment Management ==<br />
<br />
== Dashboard ==</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Digital_Rep&diff=3662Digital Rep2019-09-12T14:03:59Z<p>Harry.vann: </p>
<hr />
<div><br />
PAGE CURRENTLY UNDER CONSTRUCTION<br />
[[File:Student-voice.png|frameless|right]]<br />
== Digital Rep - Direct student feedback through their course rep ==<br />
<br />
Digital Rep on UnionCloud allows students to give course feedback directly to their course reps. It is completely anonymous, with the feedback going only to the Course Rep, and means that students can <br />
<br />
By submitting your feedback, you are creating positive change for students on your course, and for future students at the University. <br />
<br />
== Setup ==<br />
<br />
=== Statuses ===<br />
[[File:Statuses.png|frameless|left]]<br />
The statuses are the different stages that submitted Student feedback is at.<br />
* Approved - A student has submitted feedback, the Course Rep has read it and approved it<br />
* Rejected - A student has submitted feedback and the Course Rep has rejected it<br />
* Submitted - A student has submitted feedback which is pending review from their Course Rep<br />
* Archived - Previous Approved/Rejected/Closed feedback which you have archived<br />
* Closed - Closed cases of student feedback<br />
<br />
In this section you can customise the responses and categories into which you group ideas and concerns.<br />
<br />
The 'Closed' status alias is editable, giving you the freedom to choose your own language. <br />
<br />
=== Types ===<br />
Here you can provide alias to the digital rep types. The alias name that you provide will be reflected throughout the Union<br />
<br />
<br />
<br />
=== Thresholds ===<br />
<br />
== Ideas and Concerns ==<br />
<br />
== Comment Management ==<br />
<br />
== Dashboard ==</div>Harry.vannhttps://support.unioncloud.org/UnionCloud/wiki/index.php?title=Digital_Rep&diff=3661Digital Rep2019-09-12T13:57:42Z<p>Harry.vann: </p>
<hr />
<div><br />
PAGE CURRENTLY UNDER CONSTRUCTION<br />
[[File:Student-voice.png|frameless|right]]<br />
== Digital Rep - Direct student feedback through their course rep ==<br />
<br />
Digital Rep on UnionCloud allows students to give course feedback directly to their course reps. It is completely anonymous, with the feedback going only to the Course Rep, and means that students can <br />
<br />
By submitting your feedback, you are creating positive change for students on your course, and for future students at the University. <br />
<br />
== Setup ==<br />
<br />
=== Statuses ===<br />
[[File:Statuses.png|frameless|right]]<br />
In this section you can customise the responses and categories into which you group ideas and concerns.<br />
<br />
The 'Closed' status alias is editable, giving you the freedom to choose your own language. <br />
<br />
=== Types ===<br />
<br />
<br />
<br />
=== Thresholds ===<br />
<br />
== Ideas and Concerns ==<br />
<br />
== Comment Management ==<br />
<br />
== Dashboard ==</div>Harry.vann