UnionCloud Support - User contributions [en]

Manage Refunds

2019-05-22T08:55:04Z

Dannyjkendall12:

[[File:Refund.PNG|thumb|Refund Screen 1]]
[[File:Refund2.PNG|thumb|Refund Screen 2]]
[[File:Refund3.PNG|thumb|Refund Screen 3]]
{{url|/administrator/refunds}}

Manage Refunds is one of the simplest screens you will need to use whilst managing UnionCloud platform for your institution.
When you load the page what you see is the Refund Lookup box, as shown to the right.
 
 
The process is really very straightforward, as it says in the tooltip when you hover over the Search box, the data you can perform the lookup based on, are 'Order ID', and 'Ticket Ref.' You will need to provide one of these to carry out the refund.
 
 
The person you are trying to provide a refund for will have both of these, they will be in their receipt email / ticket for whatever it is they have purchased.
 
 
If they don't have these, you can look them up with relative ease, from the [[User Account Details]] screen, along the bottom you can view all sorts of user data. If you change to the Payment History tab, you can view all purchases that are linked to an account, from there you just need to copy the relevant 'Order ID' as highlighted in the second image on the right hand side.
 
 
Once you enter the 'Order ID' or the 'Ticket Ref.' and click the magnifying glass or press return on the keyboard, it looks up the customer details as you can see in the final screenshot. You must select the checkbox next to which item you wish to refund, as sometimes one order, might contain several items / tickets, but only require individual items to be refunded.
 
 
Then you have two options, Refund or Refund and Resell;
*'''Refund''' : This refunds the item, and if paid by card, a bank transaction is triggered to return the money to the users' account within 3-5 working days.
*'''Refund and Resell''': This performs the same action as above, however, it makes this users ticket / item available to be sold to another user, this is useful if for example you are running a ticketed event with a limited availability where a a ticket that isn't resold would otherwise reduce your total attendance.

It is not currently possible to refund part of a single entity purchase, e.g. If an INDIVIDUAL event ticket cost £20, you cannot refund £10 and charge the rest.

Manage Refunds

2019-05-22T08:50:39Z

Dannyjkendall12: Clarified partial refund

[[File:Refund.PNG|thumb|Refund Screen 1]]
[[File:Refund2.PNG|thumb|Refund Screen 2]]
[[File:Refund3.PNG|thumb|Refund Screen 3]]
{{url|/administrator/refunds}}

Manage Refunds is one of the simplest screens you will need to use whilst managing UnionCloud platform for your institution.
When you load the page what you see is the Refund Lookup box, as shown to the right.
 
 
The process is really very straightforward, as it says in the tool tip when you hover over the Search box, the data you can perform the look up based on, are 'Order ID', and 'Ticket Ref.' You will need to provide one of these to carry out the refund.
 
 
The person you are trying to provide a refund for will have both of these, they will be in their receipt email / ticket for whatever it is they have purchased.
 
 
If they don't have these, you can look them up with relative ease, from the [[User Account Details]] screen, along the bottom you can view all sorts of user data. If you change to the Payment History tab, you can view all purchases that are linked to an account, from there you just need to copy the relevant 'Order ID' as highlighted in the second image on the right hand side.
 
 
Once you enter the 'Order ID' or the 'Ticket Ref.' and click the magnifying glass or press return on the keyboard it looks up the customer details as you can see in the final screenshot. You must select the checkbox next to which item you wish to refund, as sometimes one order, might contain several items / tickets, but only require individual items to be refunded.
 
 
Then you have two options, Refund or Refund and Resell;
*'''Refund''' simply refunds the item, and if paid by card a bank transaction is triggered to return the money to the users account within 3-5 working days.
*'''Refund and Resell''' performs the same action as above, however makes this users ticket / item available to be sold to another user, this is useful if for example you are running a ticketed event with a limited availability where a a ticket that isn't re sold would otherwise reduce your total attendance.

It is not currently possible to refund part of a single entity purchase, e.g. if an INDIVIDUAL event ticket costs £20 , you cannot refund £10 and charge the rest.

Old images loading Cache issue

2019-03-07T10:07:53Z

Dannyjkendall12: Created page with "Add the below to Global JS. This will force all image files to reload. '''It works by adding a parameter in this case the current time to the end of the path. This causes th..."

Add the below to Global JS. This will force all image files to reload.

'''It works by adding a parameter in this case the current time to the end of the path. This causes the browser to treat it as new
'''

There maybe a small delay.

<pre>
function cacheBuster(url) {
return url.replace(/\?cacheBuster=\d*/, "") + "?cacheBuster=" + new Date().getTime().toString();
}

$("img").each(function() {
this.src = cacheBuster(this.src);
});

$("*").each(function() {
var bg_img = $(this).css("background-image");
if (bg_img !== "none") {
var url = /url$(.*)$/i.exec(bg_img);
if (url) {
$(this).css("background-image", "url(" + cacheBuster(url[1]) + ")");
}
}
});
</pre>

Source: https://stackoverflow.com/users/215969/ilia-choly

Main Page

2019-03-07T09:57:20Z

Dannyjkendall12: /* Common Error workarounds */

[[File:NUS_Connect.png|thumb|200px|Screenshot of the NUS Connect Website, one of the heaviest users of the UnionCloud Platform.]]

This Community Wiki, is our venture in hoping that we can provide to you the best, most up to to date, comprehensive, and yet easy to understand support possible. Though our team will be working hard to ensure we cover, and keep on top of this, providing help, support, and guidance on all areas of UnionCloud, there are only so many hours in the day. As with all 'Wiki' based websites, we're going to be asking for a little bit of help from you guys, the community. If you're looking through here, and there is something you've noticed is missing, feel free to add it, or let us know that you'd like some help on a particular topic adding. With your help, we can make this a hugely successful support mechanism to allow you to create the best UnionCloud platforms possible for your own institutions!
 
Ash
 
Digital Engagement Lead
== About ==
First time here? All you need to do is quickly register, as soon as you have, you will be able to view more content, and even make edits! 

==FAQ's / Common Questions ==
*[[GDPR|'''Tell me about GDPR''']]
*[[User Groups & Permissions|How do I give people permissions on UnionCloud?]]
*[[How to set up an election|How do I set up an election?]]
*Creating an Event
*Uploading a News Story
*[[Other Support|What other support can I get for UnionCloud?]]

== What would you like help with? ==
These are the major areas you will come across using the ''Back End'' of UnionCloud.

=== Admin ===
[[File:Admin_Menu.png|frame|200px|Admin Menu from UnionCloud Dashboard.]]

The Admin section of the UnionCloud Dashboard contains all of the tools you as the Administrator are likely to need to make sure that your site functions, and functions correctly. Everything from setting up the specific ID's students are allowed to register with, Single Sign On, Nominal Codes for your finance teams, Data Uploads, and more.

It is the main suite of tools you will use to manage your site, [[Setup]], is mainly used, as it would suggest, in the setup of your website, the crucial settings, and, custom email responses, often this is made up of the settings that doesn't require changing too often. The other group of tools, you will use more frequently, though which tools are available to you will depend on which UnionCloud package you are on.

The Sections of the Admin Menu are;
*[[Setup]]
*[[User Groups & Permissions|User Groups]]
*[[Remote Sales]]
*[[User Account Details]]
*[[Manage Refunds]]
*[[Manage Course Rep]]
*[[Upload Files]]
*[[Android App]]

=== Website ===
[[File:Website Menu.png|thumb|Website Menu from UnionCloud Dashboard.]]
MarComs is a Portmanteau of the words ''Marketing'', and ''Communications'', and that is largely what this section covers, it includes all of the areas to edit content on your site, add '[[Articles Manager|News Articles]]', send out Emails to your members ([[Campaign Manager|Campaigns]]), and managing all of your [[Images Library|Uploaded Images]] & [[Documents Manager|Documents]]. 
 
Some areas, like Developers Toolkit, are slightly more advanced still and allow users with the know how to alter the structure of their site, the navigation, the order / location of pages and more, it also gives the ability to add widgets, sub-sites, and with one of the extra packages, customise the CSS and Javascript within the site, allowing a greater level of bespoking. 
 
The Sections of the MARCOMS Menu are;
*[[Web Site Manager]]
*[[Developers Toolkit]]
*[[Articles Manager]]
*[[Documents Manager]]
*[[Images Library]]
*[[Logo]]
*[[301 Redirect]]

=== Campaigns ===
[[File:Campaigns Menu.PNG|thumb|Campaigns Menu from UnionCloud Dashboard.]]
Previously from within the MARCOMS Section, these have been separated out now for Clarity. Campaigns is the section you visit if you wish to send out Email 'Campaigns' from within your UnionCloud site to your membership, it's broken down into two sections. 
[[Campaign Manager]]
:*Union Campaigns
:*NUS Campaigns

=== Groups ===
[[File:Groups_Menu.png|frame|200px|Groups Menu from UnionCloud Dashboard.]]
Groups is the catch all term we use to describe any student group we want to give some access and independence to on our Website. Typically, these are Sports Clubs & Societies, however, some also use it for Course reps, mailing lists, interest groups and one-off projects.
 
If the people in charge of said group have been assigned permissions, then they can also manage themselves, their own ''minisite'', their own memberships / prices, events, emails and more.

The Sections of the Groups Menu are;
*[[Manage Groups]]
*[[Manage Group Promotions|Manage Group Promotions]]
*[[Manage Awards|Manage Group Awards]]

=== Events ===
[[File:Events_Menu.png|frame|200px|Events Menu from Union Cloud Dashboard.]]
The events section is a useful tool used for eTicketing, Door Entry (Scanning / Redeeming tickets at an event), Obtaining information in advance from all of your guests, notifying them of updates, and giving the abilty to promote events, to boost attention or sales.
 
The Sections of the Events Menu are;
*[[Manage Events]]
*[[Manage Event Promotions|Event Promotions]]
*[[Redeem Tickets]]
*[[Manage Ticket Orders|Ticket Orders]]

=== Eshop ===
[[File:EShop Menu.png|thumb|eShop Menu from UnionCloud Dashboard.]]
There are currently three options available relating to eShops within UnionCloud sites; None, Managed, or Union. 
'''None''' is straight forward, a non commercial union who do not wish to sell products. 
'''Managed''' is an eShop managed by the UnionCloud team, and stocked by [http://www.eponashop.com/ Epona], the Fairtrade clothing supplier that is a subsidiary of NUS, as the shop. 
'''Union''' is the most common option, and refers to an eShop managed by a member of staff at your Union, and requires you to upload and maintain your stock, and stock levels, reviewing and dispatching orders. 
The financial breakdown for Managed and Union is slightly different, you can get these details by contacting you Membership Engagement Executive. 
The Sections of the Eshop Menu are;
*[[Manage Products|Products]]
*[[Manage Product Categories|Categories]]
*[[Manage Orders|Orders]]
*[[Manage Colours|Colours]]
*[[Manage Eshop Promotions|Product Promotions]]
*[[Manage Category Discount|Category Discount]]
*[[Shipping Charges Upload]]
*[[Stock Report]]

=== Democracy ===
[[File:Democracy Menu.png|thumb|Democracy Menu from UnionCloud Dashboard.]]
The Democracy section of UnionCloud includes all features relating to student participation and representation within your Union. Here you can run elections which students can nominate themselves for or vote in. You can also use the Student Voice module for students to raise ideas and petitions or referendums to understand your students' opinions on particular issues.

The Sections of the Democracy Menu are;
*[[Elections]]
:*[[Elections#Manage Categories|Manage Categories]]
:*[[Elections#Manage Positions|Manage Positions]]
:*[[Elections#Manage Elections|Manage Elections]]
:*[[Elections Dashboard]]
*[[Referendums]]
*[[Student Voice]]
:*[[Student Voice#Setup|Setup]]
:*[[Student Voice#Manage Ideas|Manage Ideas]]
:*[[Student Voice#Manage Comments|Manage Comments]]
*[[Digital Rep]]
:*[[Digital Rep#Setup|Setup]]

=== Volunteering ===
[[File:Volunteering Menu.png|thumb|Volunteering Menu from UnionCloud Dashboard.]]
The Sections of the Volunteering Menu are;
*[[Dashboard]]
*[[Volunteering Setup]]
*[[Manage Volunteers]]
*[[Manage organisations/projects]]
*[[Manage opportunities]]
*[[Manage reports]]
*[[Upload organisation/project]]
*[[Volunteer awards]]

=== Reports ===
[[File:Reports Menu.png|thumb|Reports Menu from UnionCloud Dashboard.]]
The Sections of the Reports Menu are;
*[[NUS Analytics]]
:*[[NUS Analytics#Dynamic KPI's|Dynamic KPIs]]
:*[[NUS Analytics#Charts|Charts]]
:*[[NUS Analytics#Student Activity Report|Student Activity Report]]
*[[Event Booking Details]]
*[[Finance Report]]
*[[Group Committee Report]]
*[[Membership Details]]

 
 
 
 
 
 
 
 
 
 

== [[Version History]] ==

Links to Version Updates / Release Notes, this stub stores the most recent 3 sprints, and the most recent three major releases, however if you are looking for full details you can find all release / sprint data on the [[Version History]] page.

=== Major Updates ===
*[[Release 25]] - 25th June 2016
*[[Release 26]] - 26th November 2016
*[[Release 27]] - 6th May 2017

=== Sprint Updates ===
* [[Patch: 24th July 2018]]
* [[Patch: 31st July 2018]]
* [[Patch: 14th August 2018]]

== UnionCloud Newsletter ==
We will keep an up-to-date archive of previous UnionCloud briefings and newsletters if you wish to go back and review them for any reason.

Below you can see the three most recent newsletters, but if you want to see them all you can visit our [[UC Briefing Archive]].
* [https://mailchi.mp/d24bd06871d0/december18-catch-up-1751753 December 2018]
* [https://mailchi.mp/0162e53b0cc7/november18-catch-up-1751713 November 2018]
* [https://mailchi.mp/8b9f6e57044b/october18-catch-up-1751685?e October 2018]

== Misc Info ==
Here we'll list links or info about any documentation that isn't necessarily directly UnionCloud, but may still relate to your usage of the platform.

[[UnionCloud Sub-Domain List]]

=== Finance ===
*[[Transaction Fees]]

===Code Snippets===
*[[Modify Site Background Image or Colour]]
*[[Change Officer Stripe Speed]]
*[[Hide Events on index]]
*[[Show Count on All Usergroups]]
*[[Simple image slideshow]]
*[[Auto load content on scroll]]
*[[Rename Student Voice Module]]
*[[Auto select single group membership type]]
*[[Rename tab in Elections Stats Dashboard]]
*[[Hide Group email preferences from user]]

===Experimental===
*[[Userscript experimental local features]]

===Developer APIs===
*[[Getting Started With API's]]
*[[API PHP Wrapper]]
*[https://nationalunionofstudents.webex.com/nationalunionofstudents/lsr.php?RCID=04ef572078655728e31404b1643a2ed7 API Webinar]

===Common Error workarounds===
*[[Auto-stripe jQuery debug]]
*[[Old images loading Cache issue]]

Auto-stripe jQuery debug

2018-08-30T11:58:27Z

Dannyjkendall12:

<h1>Stripe not scrolling</h1>
'''
Solution: fix by manually specifying settings.

To be applied to global JS:

<pre>
jQuery('#homepage-grid').jcarousel({
auto: 2,
wrap: 'last',
animation: 10000,
itemFallbackDimension: 800

});

</pre>

'''Replace '''#homepage-grid''' with the id of your slider.

<h1>Next and previous buttons not showing</h1>
'''

Solution: Delay settings after page load

Example 1000ms (1 seconds)

<pre>
setTimeout(function(){

//Enter settings here

}, 1000);
</pre>

Wrapped in a function to delay it by a second else the next/previous buttons get hidden.

<h1>No width/height set for items. This will cause an infinite loop. Aborting</h1>

Solution: specify an itemFallbackDimension

Auto-stripe jQuery debug

2018-08-30T11:57:28Z

Dannyjkendall12:

'''Stripe not scrolling
'''
Solution: fix by manually specifying settings.

To be applied to global JS:

<pre>
jQuery('#homepage-grid').jcarousel({
auto: 2,
wrap: 'last',
animation: 10000,
itemFallbackDimension: 800

});

</pre>

'''Replace '''#homepage-grid''' with the id of your slider.

'''Next and previous buttons not showing
'''

Solution: Delay settings after page load

Example 1000ms (1 seconds)

<pre>
setTimeout(function(){

//Enter settings here

}, 1000);
</pre>

Wrapped in a function to delay it by a second else the next/previous buttons get hidden.

'''No width/height set for items. This will cause an infinite loop. Aborting
'''

Solution: specify an itemFallbackDimension

Main Page

2018-08-30T11:57:02Z

Dannyjkendall12:

[[File:NUS_Connect.png|thumb|200px|Screenshot of the NUS Connect Website, one of the heaviest users of the UnionCloud Platform.]]

This Community Wiki, is our venture in hoping that we can provide to you the best, most up to to date, comprehensive, and yet easy to understand support possible. Though our team will be working hard to ensure we cover, and keep on top of this, providing help, support, and guidance on all areas of UnionCloud, there are only so many hours in the day. As with all 'Wiki' based websites, we're going to be asking for a little bit of help from you guys, the community. If you're looking through here, and there is something you've noticed is missing, feel free to add it, or let us know that you'd like some help on a particular topic adding. With your help, we can make this a hugely successful support mechanism to allow you to create the best UnionCloud platforms possible for your own institutions!
 
Ash
 
Digital Support Executive
== About ==
First time here? All you need to do is quickly register, as soon as you have, you will be able to view more content, and even make edits! 

==FAQ's / Common Questions ==
*[[GDPR|'''Tell me about GDPR''']]
*[[User Groups & Permissions|How do I give people permissions on UnionCloud?]]
*[[How to set up an election|How do I set up an election?]]
*Creating an Event
*Uploading a News Story
*[[Other Support|What other support can I get for UnionCloud?]]

== What would you like help with? ==
These are the major areas you will come across using the ''Back End'' of UnionCloud.

=== Admin ===
[[File:Admin_Menu.png|frame|200px|Admin Menu from UnionCloud Dashboard.]]

The Admin section of the UnionCloud Dashboard contains all of the tools you as the Administrator are likely to need to make sure that your site functions, and functions correctly. Everything from setting up the specific ID's students are allowed to register with, Single Sign On, Nominal Codes for your finance teams, Data Uploads, and more.

It is the main suite of tools you will use to manage your site, [[Setup]], is mainly used, as it would suggest, in the setup of your website, the crucial settings, and, custom email responses, often this is made up of the settings that doesn't require changing too often. The other group of tools, you will use more frequently, though which tools are available to you will depend on which UnionCloud package you are on.

The Sections of the Admin Menu are;
*[[Setup]]
*[[User Groups & Permissions|User Groups]]
*[[Remote Sales]]
*[[User Account Details]]
*[[Manage Refunds]]
*[[Manage Course Rep]]
*[[Upload Files]]
*[[Android App]]

=== Website ===
[[File:Website Menu.png|thumb|Website Menu from UnionCloud Dashboard.]]
MarComs is a Portmanteau of the words ''Marketing'', and ''Communications'', and that is largely what this section covers, it includes all of the areas to edit content on your site, add '[[Articles Manager|News Articles]]', send out Emails to your members ([[Campaign Manager|Campaigns]]), and managing all of your [[Images Library|Uploaded Images]] & [[Documents Manager|Documents]]. 
 
Some areas, like Developers Toolkit, are slightly more advanced still and allow users with the know how to alter the structure of their site, the navigation, the order / location of pages and more, it also gives the ability to add widgets, sub-sites, and with one of the extra packages, customise the CSS and Javascript within the site, allowing a greater level of bespoking. 
 
The Sections of the MARCOMS Menu are;
*[[Web Site Manager]]
*[[Developers Toolkit]]
*[[Articles Manager]]
*[[Documents Manager]]
*[[Images Library]]
*[[Logo]]
*[[301 Redirect]]

=== Campaigns ===
[[File:Campaigns Menu.PNG|thumb|Campaigns Menu from UnionCloud Dashboard.]]
Previously from within the MARCOMS Section, these have been separated out now for Clarity. Campaigns is the section you visit if you wish to send out Email 'Campaigns' from within your UnionCloud site to your membership, it's broken down into two sections. 
[[Campaign Manager]]
:*Union Campaigns
:*NUS Campaigns

=== Groups ===
[[File:Groups_Menu.png|frame|200px|Groups Menu from UnionCloud Dashboard.]]
Groups is the catch all term we use to describe any student group we want to give some access and independence to on our Website. Typically, these are Sports Clubs & Societies, however, some also use it for Course reps, mailing lists, interest groups and one-off projects.
 
If the people in charge of said group have been assigned permissions, then they can also manage themselves, their own ''minisite'', their own memberships / prices, events, emails and more.

The Sections of the Groups Menu are;
*[[Manage Groups]]
*[[Manage Group Promotions|Manage Group Promotions]]
*[[Manage Awards|Manage Group Awards]]

=== Events ===
[[File:Events_Menu.png|frame|200px|Events Menu from Union Cloud Dashboard.]]
The events section is a useful tool used for eTicketing, Door Entry (Scanning / Redeeming tickets at an event), Obtaining information in advance from all of your guests, notifying them of updates, and giving the abilty to promote events, to boost attention or sales.
 
The Sections of the Events Menu are;
*[[Manage Events]]
*[[Manage Event Promotions|Event Promotions]]
*[[Redeem Tickets]]
*[[Manage Ticket Orders|Ticket Orders]]

=== Eshop ===
[[File:EShop Menu.png|thumb|eShop Menu from UnionCloud Dashboard.]]
There are currently three options available relating to eShops within UnionCloud sites; None, Managed, or Union. 
'''None''' is straight forward, a non commercial union who do not wish to sell products. 
'''Managed''' is an eShop managed by the UnionCloud team, and stocked by [http://www.eponashop.com/ Epona], the Fairtrade clothing supplier that is a subsidiary of NUS, as the shop. 
'''Union''' is the most common option, and refers to an eShop managed by a member of staff at your Union, and requires you to upload and maintain your stock, and stock levels, reviewing and dispatching orders. 
The financial breakdown for Managed and Union is slightly different, you can get these details by contacting you Membership Engagement Executive. 
The Sections of the Eshop Menu are;
*[[Manage Products|Products]]
*[[Manage Product Categories|Categories]]
*[[Manage Orders|Orders]]
*[[Manage Colours|Colours]]
*[[Manage Eshop Promotions|Product Promotions]]
*[[Manage Category Discount|Category Discount]]
*[[Shipping Charges Upload]]
*[[Stock Report]]

=== Democracy ===
[[File:Democracy Menu.png|thumb|Democracy Menu from UnionCloud Dashboard.]]
The Democracy section of UnionCloud includes all features relating to student participation and representation within your Union. Here you can run elections which students can nominate themselves for or vote in. You can also use the Student Voice module for students to raise ideas and petitions or referendums to understand your students' opinions on particular issues.

The Sections of the Democracy Menu are;
*[[Elections]]
:*[[Elections#Manage Categories|Manage Categories]]
:*[[Elections#Manage Positions|Manage Positions]]
:*[[Elections#Manage Elections|Manage Elections]]
:*[[Elections Dashboard]]
*[[Referendums]]
*[[Student Voice]]
:*[[Student Voice#Setup|Setup]]
:*[[Student Voice#Manage Ideas|Manage Ideas]]
:*[[Student Voice#Manage Comments|Manage Comments]]
*[[Digital Rep]]
:*[[Digital Rep#Setup|Setup]]

=== Volunteering ===
[[File:Volunteering Menu.png|thumb|Volunteering Menu from UnionCloud Dashboard.]]
The Sections of the Volunteering Menu are;
*[[Dashboard]]
*[[Volunteering Setup]]
*[[Manage Volunteers]]
*[[Manage organisations/projects]]
*[[Manage opportunities]]
*[[Manage reports]]
*[[Upload organisation/project]]
*[[Volunteer awards]]

=== Reports ===
[[File:Reports Menu.png|thumb|Reports Menu from UnionCloud Dashboard.]]
The Sections of the Reports Menu are;
*[[NUS Analytics]]
:*[[NUS Analytics#Dynamic KPI's|Dynamic KPIs]]
:*[[NUS Analytics#Charts|Charts]]
:*[[NUS Analytics#Student Activity Report|Student Activity Report]]
*[[Event Booking Details]]
*[[Finance Report]]
*[[Group Committee Report]]
*[[Membership Details]]

 
 
 
 
 
 
 
 
 
 

== [[Version History]] ==

Links to Version Updates / Release Notes, this stub stores the most recent 3 sprints, and the most recent three major releases, however if you are looking for full details you can find all release / sprint data on the [[Version History]] page.

=== Major Updates ===
*[[Release 25]] - 25th June 2016
*[[Release 26]] - 26th November 2016
*[[Release 27]] - 6th May 2017

=== Sprint Updates ===
* [[Patch: 24th July 2018]]
* [[Patch: 31st July 2018]]
* [[Patch: 14th August 2018]]

== UnionCloud Newsletter ==
We will keep an up-to-date archive of previous UnionCloud briefings and newsletters if you wish to go back and review them for any reason.

Below you can see the three most recent newsletters, but if you want to see them all you can visit our [[UC Briefing Archive]].
* [https://mailchi.mp/b5e6d6de1dbc/august18-catch-up-1751445 August 2018]
* [https://mailchi.mp/5aa2340e5563/july18-catch-up-1751193 July 2018]
* [https://mailchi.mp/415a05193ab8/june18-catch-up-1750993 June 2018]

== Misc Info ==
Here we'll list links or info about any documentation that isn't necessarily directly UnionCloud, but may still relate to your usage of the platform.

[[UnionCloud Sub-Domain List]]

=== Finance ===
*[[Transaction Fees]]

===Code Snippets===
*[[Modify Site Background Image or Colour]]
*[[Change Officer Stripe Speed]]
*[[Hide Events on index]]
*[[Show Count on All Usergroups]]
*[[Simple image slideshow]]
*[[Auto load content on scroll]]
*[[Rename Student Voice Module]]
*[[Auto select single group membership type]]
*[[Rename tab in Elections Stats Dashboard]]
*[[Hide Group email preferences from user]]

===Experimental===
*[[Userscript experimental local features]]

===Developer APIs===
*[[Getting Started With API's]]
*[[API PHP Wrapper]]
*[https://nationalunionofstudents.webex.com/nationalunionofstudents/lsr.php?RCID=04ef572078655728e31404b1643a2ed7 API Webinar]

===Common Error workarounds===
*[[Auto-stripe jQuery debug]]

Auto-stripe jQuery debug

2018-08-30T11:55:46Z

Dannyjkendall12: Dannyjkendall12 moved page Auto-stripe not working to Auto-stripe jQuery debug

To be applied to global JS:

<pre>
setTimeout(function(){

jQuery('#homepage-grid').jcarousel({
auto: 2,
wrap: 'last',
animation: 10000,
itemFallbackDimension: 800

});

}, 1000);
</pre>

'''NOTES:
'''Replace '''#homepage-grid''' with the id of your slider.

Wrapped in a function to delay it by a second else the next/prev buttons get hidden.
itemFallbackDimension to fix height/width error.

To control time before scrolling in this fix auto:2 waits 2 seconds and the 1000 adds an additional second delay (1000ms)
animation as an example of scrolling speed (10,000ms - 10secs)

Auto-stripe not working

2018-08-30T11:55:46Z

Dannyjkendall12: Dannyjkendall12 moved page Auto-stripe not working to Auto-stripe jQuery debug

#REDIRECT [[Auto-stripe jQuery debug]]

Auto-stripe jQuery debug

2018-08-30T11:32:18Z

Dannyjkendall12: Created page with "To be applied to global JS: <pre> setTimeout(function(){ jQuery('#homepage-grid').jcarousel({ auto: 2, wrap: 'last', animation: 10000, itemFallbac..."

Main Page

2018-08-30T11:27:10Z

Dannyjkendall12: Added my fix to auto-stripe

[[File:NUS_Connect.png|thumb|200px|Screenshot of the NUS Connect Website, one of the heaviest users of the UnionCloud Platform.]]

This Community Wiki, is our venture in hoping that we can provide to you the best, most up to to date, comprehensive, and yet easy to understand support possible. Though our team will be working hard to ensure we cover, and keep on top of this, providing help, support, and guidance on all areas of UnionCloud, there are only so many hours in the day. As with all 'Wiki' based websites, we're going to be asking for a little bit of help from you guys, the community. If you're looking through here, and there is something you've noticed is missing, feel free to add it, or let us know that you'd like some help on a particular topic adding. With your help, we can make this a hugely successful support mechanism to allow you to create the best UnionCloud platforms possible for your own institutions!
 
Ash
 
Digital Support Executive
== About ==
First time here? All you need to do is quickly register, as soon as you have, you will be able to view more content, and even make edits! 

==FAQ's / Common Questions ==
*[[GDPR|'''Tell me about GDPR''']]
*[[User Groups & Permissions|How do I give people permissions on UnionCloud?]]
*[[How to set up an election|How do I set up an election?]]
*Creating an Event
*Uploading a News Story
*[[Other Support|What other support can I get for UnionCloud?]]

== What would you like help with? ==
These are the major areas you will come across using the ''Back End'' of UnionCloud.

=== Admin ===
[[File:Admin_Menu.png|frame|200px|Admin Menu from UnionCloud Dashboard.]]

The Admin section of the UnionCloud Dashboard contains all of the tools you as the Administrator are likely to need to make sure that your site functions, and functions correctly. Everything from setting up the specific ID's students are allowed to register with, Single Sign On, Nominal Codes for your finance teams, Data Uploads, and more.

It is the main suite of tools you will use to manage your site, [[Setup]], is mainly used, as it would suggest, in the setup of your website, the crucial settings, and, custom email responses, often this is made up of the settings that doesn't require changing too often. The other group of tools, you will use more frequently, though which tools are available to you will depend on which UnionCloud package you are on.

The Sections of the Admin Menu are;
*[[Setup]]
*[[User Groups & Permissions|User Groups]]
*[[Remote Sales]]
*[[User Account Details]]
*[[Manage Refunds]]
*[[Manage Course Rep]]
*[[Upload Files]]
*[[Android App]]

=== Website ===
[[File:Website Menu.png|thumb|Website Menu from UnionCloud Dashboard.]]
MarComs is a Portmanteau of the words ''Marketing'', and ''Communications'', and that is largely what this section covers, it includes all of the areas to edit content on your site, add '[[Articles Manager|News Articles]]', send out Emails to your members ([[Campaign Manager|Campaigns]]), and managing all of your [[Images Library|Uploaded Images]] & [[Documents Manager|Documents]]. 
 
Some areas, like Developers Toolkit, are slightly more advanced still and allow users with the know how to alter the structure of their site, the navigation, the order / location of pages and more, it also gives the ability to add widgets, sub-sites, and with one of the extra packages, customise the CSS and Javascript within the site, allowing a greater level of bespoking. 
 
The Sections of the MARCOMS Menu are;
*[[Web Site Manager]]
*[[Developers Toolkit]]
*[[Articles Manager]]
*[[Documents Manager]]
*[[Images Library]]
*[[Logo]]
*[[301 Redirect]]

=== Campaigns ===
[[File:Campaigns Menu.PNG|thumb|Campaigns Menu from UnionCloud Dashboard.]]
Previously from within the MARCOMS Section, these have been separated out now for Clarity. Campaigns is the section you visit if you wish to send out Email 'Campaigns' from within your UnionCloud site to your membership, it's broken down into two sections. 
[[Campaign Manager]]
:*Union Campaigns
:*NUS Campaigns

=== Groups ===
[[File:Groups_Menu.png|frame|200px|Groups Menu from UnionCloud Dashboard.]]
Groups is the catch all term we use to describe any student group we want to give some access and independence to on our Website. Typically, these are Sports Clubs & Societies, however, some also use it for Course reps, mailing lists, interest groups and one-off projects.
 
If the people in charge of said group have been assigned permissions, then they can also manage themselves, their own ''minisite'', their own memberships / prices, events, emails and more.

The Sections of the Groups Menu are;
*[[Manage Groups]]
*[[Manage Group Promotions|Manage Group Promotions]]
*[[Manage Awards|Manage Group Awards]]

=== Events ===
[[File:Events_Menu.png|frame|200px|Events Menu from Union Cloud Dashboard.]]
The events section is a useful tool used for eTicketing, Door Entry (Scanning / Redeeming tickets at an event), Obtaining information in advance from all of your guests, notifying them of updates, and giving the abilty to promote events, to boost attention or sales.
 
The Sections of the Events Menu are;
*[[Manage Events]]
*[[Manage Event Promotions|Event Promotions]]
*[[Redeem Tickets]]
*[[Manage Ticket Orders|Ticket Orders]]

=== Eshop ===
[[File:EShop Menu.png|thumb|eShop Menu from UnionCloud Dashboard.]]
There are currently three options available relating to eShops within UnionCloud sites; None, Managed, or Union. 
'''None''' is straight forward, a non commercial union who do not wish to sell products. 
'''Managed''' is an eShop managed by the UnionCloud team, and stocked by [http://www.eponashop.com/ Epona], the Fairtrade clothing supplier that is a subsidiary of NUS, as the shop. 
'''Union''' is the most common option, and refers to an eShop managed by a member of staff at your Union, and requires you to upload and maintain your stock, and stock levels, reviewing and dispatching orders. 
The financial breakdown for Managed and Union is slightly different, you can get these details by contacting you Membership Engagement Executive. 
The Sections of the Eshop Menu are;
*[[Manage Products|Products]]
*[[Manage Product Categories|Categories]]
*[[Manage Orders|Orders]]
*[[Manage Colours|Colours]]
*[[Manage Eshop Promotions|Product Promotions]]
*[[Manage Category Discount|Category Discount]]
*[[Shipping Charges Upload]]
*[[Stock Report]]

=== Democracy ===
[[File:Democracy Menu.png|thumb|Democracy Menu from UnionCloud Dashboard.]]
The Democracy section of UnionCloud includes all features relating to student participation and representation within your Union. Here you can run elections which students can nominate themselves for or vote in. You can also use the Student Voice module for students to raise ideas and petitions or referendums to understand your students' opinions on particular issues.

The Sections of the Democracy Menu are;
*[[Elections]]
:*[[Elections#Manage Categories|Manage Categories]]
:*[[Elections#Manage Positions|Manage Positions]]
:*[[Elections#Manage Elections|Manage Elections]]
:*[[Elections Dashboard]]
*[[Referendums]]
*[[Student Voice]]
:*[[Student Voice#Setup|Setup]]
:*[[Student Voice#Manage Ideas|Manage Ideas]]
:*[[Student Voice#Manage Comments|Manage Comments]]
*[[Digital Rep]]
:*[[Digital Rep#Setup|Setup]]

=== Volunteering ===
[[File:Volunteering Menu.png|thumb|Volunteering Menu from UnionCloud Dashboard.]]
The Sections of the Volunteering Menu are;
*[[Dashboard]]
*[[Volunteering Setup]]
*[[Manage Volunteers]]
*[[Manage organisations/projects]]
*[[Manage opportunities]]
*[[Manage reports]]
*[[Upload organisation/project]]
*[[Volunteer awards]]

=== Reports ===
[[File:Reports Menu.png|thumb|Reports Menu from UnionCloud Dashboard.]]
The Sections of the Reports Menu are;
*[[NUS Analytics]]
:*[[NUS Analytics#Dynamic KPI's|Dynamic KPIs]]
:*[[NUS Analytics#Charts|Charts]]
:*[[NUS Analytics#Student Activity Report|Student Activity Report]]
*[[Event Booking Details]]
*[[Finance Report]]
*[[Group Committee Report]]
*[[Membership Details]]

 
 
 
 
 
 
 
 
 
 

== [[Version History]] ==

Links to Version Updates / Release Notes, this stub stores the most recent 3 sprints, and the most recent three major releases, however if you are looking for full details you can find all release / sprint data on the [[Version History]] page.

=== Major Updates ===
*[[Release 25]] - 25th June 2016
*[[Release 26]] - 26th November 2016
*[[Release 27]] - 6th May 2017

=== Sprint Updates ===
* [[Patch: 24th July 2018]]
* [[Patch: 31st July 2018]]
* [[Patch: 14th August 2018]]

== UnionCloud Newsletter ==
We will keep an up-to-date archive of previous UnionCloud briefings and newsletters if you wish to go back and review them for any reason.

Below you can see the three most recent newsletters, but if you want to see them all you can visit our [[UC Briefing Archive]].
* [https://mailchi.mp/b5e6d6de1dbc/august18-catch-up-1751445 August 2018]
* [https://mailchi.mp/5aa2340e5563/july18-catch-up-1751193 July 2018]
* [https://mailchi.mp/415a05193ab8/june18-catch-up-1750993 June 2018]

== Misc Info ==
Here we'll list links or info about any documentation that isn't necessarily directly UnionCloud, but may still relate to your usage of the platform.

[[UnionCloud Sub-Domain List]]

=== Finance ===
*[[Transaction Fees]]

===Code Snippets===
*[[Modify Site Background Image or Colour]]
*[[Change Officer Stripe Speed]]
*[[Hide Events on index]]
*[[Show Count on All Usergroups]]
*[[Simple image slideshow]]
*[[Auto load content on scroll]]
*[[Rename Student Voice Module]]
*[[Auto select single group membership type]]
*[[Rename tab in Elections Stats Dashboard]]
*[[Hide Group email preferences from user]]

===Experimental===
*[[Userscript experimental local features]]

===Developer APIs===
*[[Getting Started With API's]]
*[[API PHP Wrapper]]
*[https://nationalunionofstudents.webex.com/nationalunionofstudents/lsr.php?RCID=04ef572078655728e31404b1643a2ed7 API Webinar]

===Common Error workarounds===
*[[Auto-stripe not working]]

Modify Site Background Image or Colour

2018-07-08T15:03:24Z

Dannyjkendall12: Page contents was incorrect and listed slide speed adjust not what title said

If you want to change your UnionCloud sites' Background Image, or Background Colour, and you have access to [[Global CSS]] you can do either of these things using the following lines of code:

<pre>
body {
background: url(https://pathToImage.jpg) no-repeat center center fixed; /*FOR AN IMAGE*/
OR
background-color:color; /*FOR A COLOR*/
-webkit-background-size: cover;
-moz-background-size: cover;
-o-background-size: cover;
background-size: cover;
}
</pre>

Userscript experimental local features

2018-05-16T08:55:07Z

Dannyjkendall12: Cleaned up and added explanations of new features

After collecting feedback in certain areas of the dashboard I implemented by own test [http://tinyurl.com/ntsuserscript userscript] (Example given NTSU) to ease use of the dashboard.

== What is a userscript? ==

A user script is a small javascript file which modifies websites as they run locally on your machine.

== Why would I want todo that? ==

To tweak your experience as a stop gap solution whose features will eventually be added to the platform by NUS. See ideas on get satisfaction.

== Example Features ==

A staff logon button for the homepage.(On our page, we have to click sign them, then select a non student.)
I have added Links to the navigation to automatically view all:
# Events
# Products
# Promotions
# Groups
# Articles
# Resources
# Positions

It appends new links to the DOM with

?grid%5Border%5D=start_date&grid%5Border_direction%5D=asc&grid%5Bpp%5D=189

Where D is the total number of results at the end of the chosen section.

'''Hide items marked as deleted in the shop:
'''
if(location.pathname=="/administrator/products"){
$("tr td:contains('OLD Clothing Stock')").parent().hide();
$("tr td:contains('Delete')").parent().hide();
};

'''Adding a save button direct from product edit page:
'''

This is done by loading the product variants page in a frame on the side.

<pre> if(location.pathname.match(/^\/administrator\/products\/\d\d\d\d\/edit/)){ var x = window.location.href.match(/(.*)(\/\d*)/)[1]+/product_variants/ document.body.innerHTML += '<div style="display:block;position:absolute;top:47%;left:91%;z-index:997;"><iframe id="saver" src="" frameborder="0" allowtransparency="yes" scrolling="no" style="border: 0px none; margin-left: -36px; height: 912px; margin-top: -480px; width: 650px;position:relative; left:-20px;top:30px;" ></iframe> </div>'; var saverFrame = document.getElementById("saver") saverFrame.src=x </pre>

'''Adding a next ticket button on hover:
'''

Increments the final number in the URL to load the next ticket on hover over the new button.

<pre>
if (/event_ticket_types/.test(window.location.href)) {
$(".button-holder").attr("id","nextTicketButton");
var nextTicketButton = document.getElementById('nextTicketButton');
nextTicketButton.insertAdjacentHTML('afterend','<button id="nxtTicketBtn" style="transform:translate(300%,-165%);border:0" class="btn btn-default">Next Ticket Hover</button>');
var nextTicketFinal = document.getElementById('nxtTicketBtn');
nextTicketFinal.addEventListener("mouseover",function(){
var e, s;
var IB = 1;

function isDigit(c) {
return ("0" <= c && c <= "9");
}
var L = location.href;
var LL = L.length;
for (e = LL - 1; e >= 0; --e)
if (isDigit(L.charAt(e))) {
for (s = e - 1; s >= 0; --s)
if (!isDigit(L.charAt(s))) break;
break;
}++s;
if (e < 0) return;
var oldNum = L.substring(s, e + 1);
var newNum = "" + (parseInt(oldNum, 10) + IB);
while (newNum.length < oldNum.length) newNum = "0" + newNum;
location.href = L.substring(0, s) + newNum + L.slice(e + 1);
});

}
</pre>

== How do I get started ==

Install [https://chrome.google.com/webstore/detail/violentmonkey/jinjaccalgkegednnccohejagnlnfdag?hl=en violentmonkey] (link assumes chrome available on firefox/opera/maxthon)

Install the script from [http://tinyurl.com/ntsuserscript here]

Open dashboard
[[File:Open dashboard violetmonkey.png|frameless|Open dashboard]]

Edit
[[File:Edit Script.png|frameless|Edit Script]]

== What if I have caused issues? ==
Really easy to disable just a couple of clicks

[[File:Disable Script.png|thumb|How to disable script]]

== Notes on the script:==
# Specific to trentstudents.org
# Not public i.e. unlisted on directory
# Requires a userscript manager (install page for Violentmonkey recommended)
# Should be easily adaptable source viewable [http://tinyurl.com/ntsuserscript here]

Userscript experimental local features

2018-05-16T08:43:52Z

Dannyjkendall12: violentmonkey not violetmonkey

Userscript experimental local features

2018-05-16T08:43:16Z

Dannyjkendall12:

Userscript experimental local features

2018-02-09T11:01:00Z

Dannyjkendall12:

Main Page

2018-02-09T10:58:15Z

Dannyjkendall12: /* Experimental */

[[File:NUS_Connect.png|thumb|200px|Screenshot of the NUS Connect Website, one of the heaviest users of the UnionCloud Platform.]]

This Community Wiki, is our venture in hoping that we can provide to you the best, most up to to date, comprehensive, and yet easy to understand support possible. Though our team will be working hard to ensure we cover, and keep on top of this, providing help, support, and guidance on all areas of Union Cloud, there are only so many hours in the day.
 
As with all 'Wiki' based websites, we're going to be asking for a little bit of help from you guys, the community. If you're looking through here, and there is something you've noticed is missing, feel free to add it, or let us know that you'd like some help on a particular topic adding. With your help, we can make this a hugely successful support mechanism to allow you to create the best Union Cloud platforms possible for your own institutions!
 
Ash
 
Digital Support Executive
== About ==
First time here? All you need to do is quickly register, as soon as you have, you will be able to view more content, and even make edits! 

==FAQ's / Common Questions ==
*[[User Groups & Permissions|How do I give people permissions on Union Cloud?]]
*[[How to set up an election|How do I set up an election?]]
*Creating an Event
*Uploading a News Story
*[[Other Support|What other support can I get for UnionCloud?]]

== What would you like help with? ==
These are the major areas you will come across using the ''Back End'' of Union Cloud.

=== Admin ===
[[File:Admin_Menu.png|frame|200px|Admin Menu from Union Cloud Dashboard.]]

The Admin section of the Union Cloud Dashboard contains all of the tools you as the Administrator are likely to need to make sure that your site functions, and functions correctly. Everything from setting up the specific ID's students are allowed to register with, Single Sign On, Nominal Codes for your finance teams, Data Uploads, and more.

It is the main suite of tools you will use to manage your site, [[Setup]], is mainly used, as it would suggest, in the setup of your website, the crucial settings, and, custom email responses, often this is made up of the settings that doesn't require changing too often. The other group of tools, you will use more frequently, though which tools are available to you will depend on which Union Cloud package you are on.

The Sections of the Admin Menu are;
*[[Setup]]
*[[User Groups & Permissions|User Groups]]
*[[Remote Sales]]
*[[User Account Details]]
*[[Manage Refunds]]
*[[Manage Course Rep]]
*[[Upload Files]]
*[[Android App]]

=== Website ===
[[File:Website Menu.png|thumb|Website Menu from Union Cloud Dashboard.]]
MarComs is a Portmanteau of the words ''Marketing'', and ''Communications'', and that is largely what this section covers, it includes all of the areas to edit content on your site, add '[[Articles Manager|News Articles]]', send out Emails to your members ([[Campaign Manager|Campaigns]]), and managing all of your [[Images Library|Uploaded Images]] & [[Documents Manager|Documents]]. 
 
Some areas, like Developers Toolkit, are slightly more advanced still and allow users with the know how to alter the structure of their site, the navigation, the order / location of pages and more, it also gives the ability to add widgets, sub-sites, and with one of the extra packages, customise the CSS and Javascript within the site, allowing a greater level of bespoking. 
 
The Sections of the MARCOMS Menu are;
*[[Web Site Manager]]
*[[Articles Manager]]
*[[Documents Manager]]
*[[Images Library]]
*[[Developers Toolkit]]
*[[301 Redirect]]

=== Campaigns ===
[[File:Campaigns Menu.PNG|thumb|Campaigns Menu from Union Cloud Dashboard.]]
Previously from within the MARCOMS Section, these have been separated out now for Clarity. Campaigns is the section you visit if you wish to send out Email 'Campaigns' from within your UnionCloud site to your membership, it's broken down into four sections. 
[[Campaign Manager]]
:*Union Pending Campaigns
:*Union Past Campaigns
:*NUS Pending Campaigns
:*NUS Past Campaigns

=== Groups ===
[[File:Groups_Menu.png|frame|200px|Groups Menu from Union Cloud Dashboard.]]
Groups is the catch all term we use to describe any student group we want to give some access and independence to on our Website, Typically, these are Sports Clubs & Societies, however some also use it for Course reps, mailing lists, interest groups and one off projects
 
If the people in charge of said group have been assigned permissions, then they can also manage themselves, their own ''minisite'', their own memberships / prices, events, emails and more.

The Sections of the Groups Menu are;
*[[Manage Groups]]
*[[Manage Group Promotions|Manage Promotions]]
*[[Manage Awards]]

=== Events ===
[[File:Events_Menu.png|frame|200px|Events Menu from Union Cloud Dashboard.]]
The events section is a useful tool used for eTicketing, Door Entry (Scanning / Redeeming tickets at an event), Obtaining information in advance from all of your guests, notifying them of updates, and giving the abilty to promote events, to boost attention or sales.
 
The Sections of the Events Menu are;
*[[Manage Events]]
*[[Redeem Tickets]]
*[[Manage Event Promotions|Manage Promotions]]
*[[Manage Ticket Orders]]

=== Eshop ===
[[File:EShop Menu.png|thumb|eShop Menu from Union Cloud Dashboard.]]
There are currently three options available relating to eShops withing Union Cloud sites; None, Managed, or Union. 
'''None''' is straight forward, a non commercial union who do not wish to sell products. 
'''Managed''' is an eShop managed by the Union Cloud team, and stocked by [http://www.eponashop.com/ Epona], the Fairtrade clothing supplier that is a subsidiary of NUS, as the shop. 
'''Union''' is the most common option, and refers to an eShop managed by a member of staff at your Union, and requires you to upload and maintain your stock, and stock levels, reviewing and dispatching orders. 
The financial breakdown for Managed and Union is slightly different, you can get these details by contacting you Membership Engagement Executive. 
The Sections of the Eshop Menu are;
*[[Manage Products|Products]]
*[[Manage Product Categories|Categories]]
*[[Manage Orders|Orders]]
*[[Manage Colours|Colours]]
*[[Manage Eshop Promotions|Product Promotions]]
*[[Manage Category Discount|Category Discount]]
*[[Shipping Charges Upload]]
*[[Stock Report]]

=== Democracy ===
[[File:Democracy Menu.png|thumb|eShop Menu from Union Cloud Dashboard.]]
The Sections of the Democracy Menu are;
*[[Elections]]
:*[[Elections#Manage Categories|Manage Categories]]
:*[[Elections#Manage Positions|Manage Positions]]
:*[[Elections#Manage Elections|Manage Elections]]
:*[[Elections Dashboard]]
*[[Referendums]]
*[[Student Voice]]
:*[[Student Voice#Setup|Setup]]
:*[[Student Voice#Manage Ideas|Manage Ideas]]
:*[[Student Voice#Manage Comments|Manage Comments]]

=== Volunteering ===
[[File:Volunteering Menu.png|thumb|Volunteering Menu from Union Cloud Dashboard.]]
The Sections of the Volunteering Menu are;
*[[Volunteering Setup]]
*[[Manage Volunteers]]
*[[Manage organisations/projects]]
*[[Manage opportunities]]
*[[Dashboard]]
*[[Manage reports]]
*[[Upload organisation/project]]
*[[Volunteer awards]]

=== Reports ===
[[File:Reports Menu.png|thumb|Reports Menu from Union Cloud Dashboard.]]
The Sections of the Reports Menu are;
*[[NUS Analytics]]
:*[[NUS Analytics#Dynamic KPI's|Dynamic KPIs]]
:*[[NUS Analytics#Charts|Charts]]
:*[[NUS Analytics#Student Activity Report|Student Activity Report]]
*[[Event Booking Details]]
*[[Finance Report]]
*[[Group Committee Report]]
*[[Membership Details]]

== [[Version History]] ==

Links to Version Updates / Release Notes, this stub stores the most recent 3 sprints, and the most recent three major releases, however if you are looking for full details you can find all release / sprint data on the [[Version History]] page.

=== Major Updates ===
*[[Release 25]] - 25th June 2016
*[[Release 26]] - 26th November 2016
*[[Release 27]] - 6th May 2017

=== Sprint Updates ===
* [[Patch: 08th January 2018]]
* [[Patch: 15th January 2018]]
* [[Patch: 22nd January 2018]]

=== Newsletter Links ===
We will keep an up to date archive of previous UnionCloud briefings if you wish to go back and review them for any reason, below you can see the three most recent Briefings, but if you want to see them all you can visit our [[UC Briefing Archive]].
*[[Briefing_Q2_2017]]
*[[Briefing_Q1_2017]]
*[[Briefing_Q4_2016]]

== Misc Info ==
Here we'll list links or info about any documentation that isn't necessarily directly Union Cloud, but may still relate to your usage of the platform.

[[UnionCloud Sub-Domain List]]

=== Finance ===
*[[Transaction Fees]]

===Code Snippets===
*[[Modify Site Background Image or Colour]]
*[[Change Officer Stripe Speed]]
*[[Hide Events on index]]
*[[Show Count on All Usergroups]]
*[[Simple image slideshow]]
*[[Auto load content on scroll]]
*[[Rename Student Voice Module]]
*[[Auto select single group membership type]]
*[[Rename tab in Elections Stats Dashboard]]
*[[Hide Group email preferences from user]]

===Experimental===
*[[Userscript experimental local features]]

===Developer APIs===
*[[Getting Started With API's]]
*[[API PHP Wrapper]]
*[https://nationalunionofstudents.webex.com/nationalunionofstudents/lsr.php?RCID=04ef572078655728e31404b1643a2ed7 API Webinar]

Main Page

2018-02-09T10:58:00Z

Dannyjkendall12: Heading fix

[[File:NUS_Connect.png|thumb|200px|Screenshot of the NUS Connect Website, one of the heaviest users of the UnionCloud Platform.]]

This Community Wiki, is our venture in hoping that we can provide to you the best, most up to to date, comprehensive, and yet easy to understand support possible. Though our team will be working hard to ensure we cover, and keep on top of this, providing help, support, and guidance on all areas of Union Cloud, there are only so many hours in the day.
 
As with all 'Wiki' based websites, we're going to be asking for a little bit of help from you guys, the community. If you're looking through here, and there is something you've noticed is missing, feel free to add it, or let us know that you'd like some help on a particular topic adding. With your help, we can make this a hugely successful support mechanism to allow you to create the best Union Cloud platforms possible for your own institutions!
 
Ash
 
Digital Support Executive
== About ==
First time here? All you need to do is quickly register, as soon as you have, you will be able to view more content, and even make edits! 

==FAQ's / Common Questions ==
*[[User Groups & Permissions|How do I give people permissions on Union Cloud?]]
*[[How to set up an election|How do I set up an election?]]
*Creating an Event
*Uploading a News Story
*[[Other Support|What other support can I get for UnionCloud?]]

== What would you like help with? ==
These are the major areas you will come across using the ''Back End'' of Union Cloud.

=== Admin ===
[[File:Admin_Menu.png|frame|200px|Admin Menu from Union Cloud Dashboard.]]

The Admin section of the Union Cloud Dashboard contains all of the tools you as the Administrator are likely to need to make sure that your site functions, and functions correctly. Everything from setting up the specific ID's students are allowed to register with, Single Sign On, Nominal Codes for your finance teams, Data Uploads, and more.

It is the main suite of tools you will use to manage your site, [[Setup]], is mainly used, as it would suggest, in the setup of your website, the crucial settings, and, custom email responses, often this is made up of the settings that doesn't require changing too often. The other group of tools, you will use more frequently, though which tools are available to you will depend on which Union Cloud package you are on.

The Sections of the Admin Menu are;
*[[Setup]]
*[[User Groups & Permissions|User Groups]]
*[[Remote Sales]]
*[[User Account Details]]
*[[Manage Refunds]]
*[[Manage Course Rep]]
*[[Upload Files]]
*[[Android App]]

=== Website ===
[[File:Website Menu.png|thumb|Website Menu from Union Cloud Dashboard.]]
MarComs is a Portmanteau of the words ''Marketing'', and ''Communications'', and that is largely what this section covers, it includes all of the areas to edit content on your site, add '[[Articles Manager|News Articles]]', send out Emails to your members ([[Campaign Manager|Campaigns]]), and managing all of your [[Images Library|Uploaded Images]] & [[Documents Manager|Documents]]. 
 
Some areas, like Developers Toolkit, are slightly more advanced still and allow users with the know how to alter the structure of their site, the navigation, the order / location of pages and more, it also gives the ability to add widgets, sub-sites, and with one of the extra packages, customise the CSS and Javascript within the site, allowing a greater level of bespoking. 
 
The Sections of the MARCOMS Menu are;
*[[Web Site Manager]]
*[[Articles Manager]]
*[[Documents Manager]]
*[[Images Library]]
*[[Developers Toolkit]]
*[[301 Redirect]]

=== Campaigns ===
[[File:Campaigns Menu.PNG|thumb|Campaigns Menu from Union Cloud Dashboard.]]
Previously from within the MARCOMS Section, these have been separated out now for Clarity. Campaigns is the section you visit if you wish to send out Email 'Campaigns' from within your UnionCloud site to your membership, it's broken down into four sections. 
[[Campaign Manager]]
:*Union Pending Campaigns
:*Union Past Campaigns
:*NUS Pending Campaigns
:*NUS Past Campaigns

=== Groups ===
[[File:Groups_Menu.png|frame|200px|Groups Menu from Union Cloud Dashboard.]]
Groups is the catch all term we use to describe any student group we want to give some access and independence to on our Website, Typically, these are Sports Clubs & Societies, however some also use it for Course reps, mailing lists, interest groups and one off projects
 
If the people in charge of said group have been assigned permissions, then they can also manage themselves, their own ''minisite'', their own memberships / prices, events, emails and more.

The Sections of the Groups Menu are;
*[[Manage Groups]]
*[[Manage Group Promotions|Manage Promotions]]
*[[Manage Awards]]

=== Events ===
[[File:Events_Menu.png|frame|200px|Events Menu from Union Cloud Dashboard.]]
The events section is a useful tool used for eTicketing, Door Entry (Scanning / Redeeming tickets at an event), Obtaining information in advance from all of your guests, notifying them of updates, and giving the abilty to promote events, to boost attention or sales.
 
The Sections of the Events Menu are;
*[[Manage Events]]
*[[Redeem Tickets]]
*[[Manage Event Promotions|Manage Promotions]]
*[[Manage Ticket Orders]]

=== Eshop ===
[[File:EShop Menu.png|thumb|eShop Menu from Union Cloud Dashboard.]]
There are currently three options available relating to eShops withing Union Cloud sites; None, Managed, or Union. 
'''None''' is straight forward, a non commercial union who do not wish to sell products. 
'''Managed''' is an eShop managed by the Union Cloud team, and stocked by [http://www.eponashop.com/ Epona], the Fairtrade clothing supplier that is a subsidiary of NUS, as the shop. 
'''Union''' is the most common option, and refers to an eShop managed by a member of staff at your Union, and requires you to upload and maintain your stock, and stock levels, reviewing and dispatching orders. 
The financial breakdown for Managed and Union is slightly different, you can get these details by contacting you Membership Engagement Executive. 
The Sections of the Eshop Menu are;
*[[Manage Products|Products]]
*[[Manage Product Categories|Categories]]
*[[Manage Orders|Orders]]
*[[Manage Colours|Colours]]
*[[Manage Eshop Promotions|Product Promotions]]
*[[Manage Category Discount|Category Discount]]
*[[Shipping Charges Upload]]
*[[Stock Report]]

=== Democracy ===
[[File:Democracy Menu.png|thumb|eShop Menu from Union Cloud Dashboard.]]
The Sections of the Democracy Menu are;
*[[Elections]]
:*[[Elections#Manage Categories|Manage Categories]]
:*[[Elections#Manage Positions|Manage Positions]]
:*[[Elections#Manage Elections|Manage Elections]]
:*[[Elections Dashboard]]
*[[Referendums]]
*[[Student Voice]]
:*[[Student Voice#Setup|Setup]]
:*[[Student Voice#Manage Ideas|Manage Ideas]]
:*[[Student Voice#Manage Comments|Manage Comments]]

=== Volunteering ===
[[File:Volunteering Menu.png|thumb|Volunteering Menu from Union Cloud Dashboard.]]
The Sections of the Volunteering Menu are;
*[[Volunteering Setup]]
*[[Manage Volunteers]]
*[[Manage organisations/projects]]
*[[Manage opportunities]]
*[[Dashboard]]
*[[Manage reports]]
*[[Upload organisation/project]]
*[[Volunteer awards]]

=== Reports ===
[[File:Reports Menu.png|thumb|Reports Menu from Union Cloud Dashboard.]]
The Sections of the Reports Menu are;
*[[NUS Analytics]]
:*[[NUS Analytics#Dynamic KPI's|Dynamic KPIs]]
:*[[NUS Analytics#Charts|Charts]]
:*[[NUS Analytics#Student Activity Report|Student Activity Report]]
*[[Event Booking Details]]
*[[Finance Report]]
*[[Group Committee Report]]
*[[Membership Details]]

== [[Version History]] ==

Links to Version Updates / Release Notes, this stub stores the most recent 3 sprints, and the most recent three major releases, however if you are looking for full details you can find all release / sprint data on the [[Version History]] page.

=== Major Updates ===
*[[Release 25]] - 25th June 2016
*[[Release 26]] - 26th November 2016
*[[Release 27]] - 6th May 2017

=== Sprint Updates ===
* [[Patch: 08th January 2018]]
* [[Patch: 15th January 2018]]
* [[Patch: 22nd January 2018]]

=== Newsletter Links ===
We will keep an up to date archive of previous UnionCloud briefings if you wish to go back and review them for any reason, below you can see the three most recent Briefings, but if you want to see them all you can visit our [[UC Briefing Archive]].
*[[Briefing_Q2_2017]]
*[[Briefing_Q1_2017]]
*[[Briefing_Q4_2016]]

== Misc Info ==
Here we'll list links or info about any documentation that isn't necessarily directly Union Cloud, but may still relate to your usage of the platform.

[[UnionCloud Sub-Domain List]]

=== Finance ===
*[[Transaction Fees]]

===Code Snippets===
*[[Modify Site Background Image or Colour]]
*[[Change Officer Stripe Speed]]
*[[Hide Events on index]]
*[[Show Count on All Usergroups]]
*[[Simple image slideshow]]
*[[Auto load content on scroll]]
*[[Rename Student Voice Module]]
*[[Auto select single group membership type]]
*[[Rename tab in Elections Stats Dashboard]]
*[[Hide Group email preferences from user]]

===Experimental===
*[[Userscript experimental local features]]

===Developer APIs===
*[[Getting Started With API's]]
*[[API PHP Wrapper]]
*[https://nationalunionofstudents.webex.com/nationalunionofstudents/lsr.php?RCID=04ef572078655728e31404b1643a2ed7 API Webinar]

==Experimental==
*[[Userscript experimental local features]]

===Developer APIs===
*[[Getting Started With API's]]
*[[API PHP Wrapper]]
*[https://nationalunionofstudents.webex.com/nationalunionofstudents/lsr.php?RCID=04ef572078655728e31404b1643a2ed7 API Webinar]

Main Page

2018-02-09T10:56:58Z

Dannyjkendall12: Fix link

[[File:NUS_Connect.png|thumb|200px|Screenshot of the NUS Connect Website, one of the heaviest users of the UnionCloud Platform.]]

This Community Wiki, is our venture in hoping that we can provide to you the best, most up to to date, comprehensive, and yet easy to understand support possible. Though our team will be working hard to ensure we cover, and keep on top of this, providing help, support, and guidance on all areas of Union Cloud, there are only so many hours in the day.
 
As with all 'Wiki' based websites, we're going to be asking for a little bit of help from you guys, the community. If you're looking through here, and there is something you've noticed is missing, feel free to add it, or let us know that you'd like some help on a particular topic adding. With your help, we can make this a hugely successful support mechanism to allow you to create the best Union Cloud platforms possible for your own institutions!
 
Ash
 
Digital Support Executive
== About ==
First time here? All you need to do is quickly register, as soon as you have, you will be able to view more content, and even make edits! 

==FAQ's / Common Questions ==
*[[User Groups & Permissions|How do I give people permissions on Union Cloud?]]
*[[How to set up an election|How do I set up an election?]]
*Creating an Event
*Uploading a News Story
*[[Other Support|What other support can I get for UnionCloud?]]

== What would you like help with? ==
These are the major areas you will come across using the ''Back End'' of Union Cloud.

=== Admin ===
[[File:Admin_Menu.png|frame|200px|Admin Menu from Union Cloud Dashboard.]]

The Admin section of the Union Cloud Dashboard contains all of the tools you as the Administrator are likely to need to make sure that your site functions, and functions correctly. Everything from setting up the specific ID's students are allowed to register with, Single Sign On, Nominal Codes for your finance teams, Data Uploads, and more.

It is the main suite of tools you will use to manage your site, [[Setup]], is mainly used, as it would suggest, in the setup of your website, the crucial settings, and, custom email responses, often this is made up of the settings that doesn't require changing too often. The other group of tools, you will use more frequently, though which tools are available to you will depend on which Union Cloud package you are on.

The Sections of the Admin Menu are;
*[[Setup]]
*[[User Groups & Permissions|User Groups]]
*[[Remote Sales]]
*[[User Account Details]]
*[[Manage Refunds]]
*[[Manage Course Rep]]
*[[Upload Files]]
*[[Android App]]

=== Website ===
[[File:Website Menu.png|thumb|Website Menu from Union Cloud Dashboard.]]
MarComs is a Portmanteau of the words ''Marketing'', and ''Communications'', and that is largely what this section covers, it includes all of the areas to edit content on your site, add '[[Articles Manager|News Articles]]', send out Emails to your members ([[Campaign Manager|Campaigns]]), and managing all of your [[Images Library|Uploaded Images]] & [[Documents Manager|Documents]]. 
 
Some areas, like Developers Toolkit, are slightly more advanced still and allow users with the know how to alter the structure of their site, the navigation, the order / location of pages and more, it also gives the ability to add widgets, sub-sites, and with one of the extra packages, customise the CSS and Javascript within the site, allowing a greater level of bespoking. 
 
The Sections of the MARCOMS Menu are;
*[[Web Site Manager]]
*[[Articles Manager]]
*[[Documents Manager]]
*[[Images Library]]
*[[Developers Toolkit]]
*[[301 Redirect]]

=== Campaigns ===
[[File:Campaigns Menu.PNG|thumb|Campaigns Menu from Union Cloud Dashboard.]]
Previously from within the MARCOMS Section, these have been separated out now for Clarity. Campaigns is the section you visit if you wish to send out Email 'Campaigns' from within your UnionCloud site to your membership, it's broken down into four sections. 
[[Campaign Manager]]
:*Union Pending Campaigns
:*Union Past Campaigns
:*NUS Pending Campaigns
:*NUS Past Campaigns

=== Groups ===
[[File:Groups_Menu.png|frame|200px|Groups Menu from Union Cloud Dashboard.]]
Groups is the catch all term we use to describe any student group we want to give some access and independence to on our Website, Typically, these are Sports Clubs & Societies, however some also use it for Course reps, mailing lists, interest groups and one off projects
 
If the people in charge of said group have been assigned permissions, then they can also manage themselves, their own ''minisite'', their own memberships / prices, events, emails and more.

The Sections of the Groups Menu are;
*[[Manage Groups]]
*[[Manage Group Promotions|Manage Promotions]]
*[[Manage Awards]]

=== Events ===
[[File:Events_Menu.png|frame|200px|Events Menu from Union Cloud Dashboard.]]
The events section is a useful tool used for eTicketing, Door Entry (Scanning / Redeeming tickets at an event), Obtaining information in advance from all of your guests, notifying them of updates, and giving the abilty to promote events, to boost attention or sales.
 
The Sections of the Events Menu are;
*[[Manage Events]]
*[[Redeem Tickets]]
*[[Manage Event Promotions|Manage Promotions]]
*[[Manage Ticket Orders]]

=== Eshop ===
[[File:EShop Menu.png|thumb|eShop Menu from Union Cloud Dashboard.]]
There are currently three options available relating to eShops withing Union Cloud sites; None, Managed, or Union. 
'''None''' is straight forward, a non commercial union who do not wish to sell products. 
'''Managed''' is an eShop managed by the Union Cloud team, and stocked by [http://www.eponashop.com/ Epona], the Fairtrade clothing supplier that is a subsidiary of NUS, as the shop. 
'''Union''' is the most common option, and refers to an eShop managed by a member of staff at your Union, and requires you to upload and maintain your stock, and stock levels, reviewing and dispatching orders. 
The financial breakdown for Managed and Union is slightly different, you can get these details by contacting you Membership Engagement Executive. 
The Sections of the Eshop Menu are;
*[[Manage Products|Products]]
*[[Manage Product Categories|Categories]]
*[[Manage Orders|Orders]]
*[[Manage Colours|Colours]]
*[[Manage Eshop Promotions|Product Promotions]]
*[[Manage Category Discount|Category Discount]]
*[[Shipping Charges Upload]]
*[[Stock Report]]

=== Democracy ===
[[File:Democracy Menu.png|thumb|eShop Menu from Union Cloud Dashboard.]]
The Sections of the Democracy Menu are;
*[[Elections]]
:*[[Elections#Manage Categories|Manage Categories]]
:*[[Elections#Manage Positions|Manage Positions]]
:*[[Elections#Manage Elections|Manage Elections]]
:*[[Elections Dashboard]]
*[[Referendums]]
*[[Student Voice]]
:*[[Student Voice#Setup|Setup]]
:*[[Student Voice#Manage Ideas|Manage Ideas]]
:*[[Student Voice#Manage Comments|Manage Comments]]

=== Volunteering ===
[[File:Volunteering Menu.png|thumb|Volunteering Menu from Union Cloud Dashboard.]]
The Sections of the Volunteering Menu are;
*[[Volunteering Setup]]
*[[Manage Volunteers]]
*[[Manage organisations/projects]]
*[[Manage opportunities]]
*[[Dashboard]]
*[[Manage reports]]
*[[Upload organisation/project]]
*[[Volunteer awards]]

=== Reports ===
[[File:Reports Menu.png|thumb|Reports Menu from Union Cloud Dashboard.]]
The Sections of the Reports Menu are;
*[[NUS Analytics]]
:*[[NUS Analytics#Dynamic KPI's|Dynamic KPIs]]
:*[[NUS Analytics#Charts|Charts]]
:*[[NUS Analytics#Student Activity Report|Student Activity Report]]
*[[Event Booking Details]]
*[[Finance Report]]
*[[Group Committee Report]]
*[[Membership Details]]

== [[Version History]] ==

Links to Version Updates / Release Notes, this stub stores the most recent 3 sprints, and the most recent three major releases, however if you are looking for full details you can find all release / sprint data on the [[Version History]] page.

=== Major Updates ===
*[[Release 25]] - 25th June 2016
*[[Release 26]] - 26th November 2016
*[[Release 27]] - 6th May 2017

=== Sprint Updates ===
* [[Patch: 08th January 2018]]
* [[Patch: 15th January 2018]]
* [[Patch: 22nd January 2018]]

=== Newsletter Links ===
We will keep an up to date archive of previous UnionCloud briefings if you wish to go back and review them for any reason, below you can see the three most recent Briefings, but if you want to see them all you can visit our [[UC Briefing Archive]].
*[[Briefing_Q2_2017]]
*[[Briefing_Q1_2017]]
*[[Briefing_Q4_2016]]

== Misc Info ==
Here we'll list links or info about any documentation that isn't necessarily directly Union Cloud, but may still relate to your usage of the platform.

[[UnionCloud Sub-Domain List]]

=== Finance ===
*[[Transaction Fees]]

===Code Snippets===
*[[Modify Site Background Image or Colour]]
*[[Change Officer Stripe Speed]]
*[[Hide Events on index]]
*[[Show Count on All Usergroups]]
*[[Simple image slideshow]]
*[[Auto load content on scroll]]
*[[Rename Student Voice Module]]
*[[Auto select single group membership type]]
*[[Rename tab in Elections Stats Dashboard]]
*[[Hide Group email preferences from user]]

==Experimental==
*[[Userscript experimental local features]]

===Developer APIs===
*[[Getting Started With API's]]
*[[API PHP Wrapper]]
*[https://nationalunionofstudents.webex.com/nationalunionofstudents/lsr.php?RCID=04ef572078655728e31404b1643a2ed7 API Webinar]

Main Page

2018-02-09T10:55:43Z

Dannyjkendall12: /* Misc Info */ Added link to userscript page

[[File:NUS_Connect.png|thumb|200px|Screenshot of the NUS Connect Website, one of the heaviest users of the UnionCloud Platform.]]

This Community Wiki, is our venture in hoping that we can provide to you the best, most up to to date, comprehensive, and yet easy to understand support possible. Though our team will be working hard to ensure we cover, and keep on top of this, providing help, support, and guidance on all areas of Union Cloud, there are only so many hours in the day.
 
As with all 'Wiki' based websites, we're going to be asking for a little bit of help from you guys, the community. If you're looking through here, and there is something you've noticed is missing, feel free to add it, or let us know that you'd like some help on a particular topic adding. With your help, we can make this a hugely successful support mechanism to allow you to create the best Union Cloud platforms possible for your own institutions!
 
Ash
 
Digital Support Executive
== About ==
First time here? All you need to do is quickly register, as soon as you have, you will be able to view more content, and even make edits! 

==FAQ's / Common Questions ==
*[[User Groups & Permissions|How do I give people permissions on Union Cloud?]]
*[[How to set up an election|How do I set up an election?]]
*Creating an Event
*Uploading a News Story
*[[Other Support|What other support can I get for UnionCloud?]]

== What would you like help with? ==
These are the major areas you will come across using the ''Back End'' of Union Cloud.

=== Admin ===
[[File:Admin_Menu.png|frame|200px|Admin Menu from Union Cloud Dashboard.]]

The Admin section of the Union Cloud Dashboard contains all of the tools you as the Administrator are likely to need to make sure that your site functions, and functions correctly. Everything from setting up the specific ID's students are allowed to register with, Single Sign On, Nominal Codes for your finance teams, Data Uploads, and more.

It is the main suite of tools you will use to manage your site, [[Setup]], is mainly used, as it would suggest, in the setup of your website, the crucial settings, and, custom email responses, often this is made up of the settings that doesn't require changing too often. The other group of tools, you will use more frequently, though which tools are available to you will depend on which Union Cloud package you are on.

The Sections of the Admin Menu are;
*[[Setup]]
*[[User Groups & Permissions|User Groups]]
*[[Remote Sales]]
*[[User Account Details]]
*[[Manage Refunds]]
*[[Manage Course Rep]]
*[[Upload Files]]
*[[Android App]]

=== Website ===
[[File:Website Menu.png|thumb|Website Menu from Union Cloud Dashboard.]]
MarComs is a Portmanteau of the words ''Marketing'', and ''Communications'', and that is largely what this section covers, it includes all of the areas to edit content on your site, add '[[Articles Manager|News Articles]]', send out Emails to your members ([[Campaign Manager|Campaigns]]), and managing all of your [[Images Library|Uploaded Images]] & [[Documents Manager|Documents]]. 
 
Some areas, like Developers Toolkit, are slightly more advanced still and allow users with the know how to alter the structure of their site, the navigation, the order / location of pages and more, it also gives the ability to add widgets, sub-sites, and with one of the extra packages, customise the CSS and Javascript within the site, allowing a greater level of bespoking. 
 
The Sections of the MARCOMS Menu are;
*[[Web Site Manager]]
*[[Articles Manager]]
*[[Documents Manager]]
*[[Images Library]]
*[[Developers Toolkit]]
*[[301 Redirect]]

=== Campaigns ===
[[File:Campaigns Menu.PNG|thumb|Campaigns Menu from Union Cloud Dashboard.]]
Previously from within the MARCOMS Section, these have been separated out now for Clarity. Campaigns is the section you visit if you wish to send out Email 'Campaigns' from within your UnionCloud site to your membership, it's broken down into four sections. 
[[Campaign Manager]]
:*Union Pending Campaigns
:*Union Past Campaigns
:*NUS Pending Campaigns
:*NUS Past Campaigns

=== Groups ===
[[File:Groups_Menu.png|frame|200px|Groups Menu from Union Cloud Dashboard.]]
Groups is the catch all term we use to describe any student group we want to give some access and independence to on our Website, Typically, these are Sports Clubs & Societies, however some also use it for Course reps, mailing lists, interest groups and one off projects
 
If the people in charge of said group have been assigned permissions, then they can also manage themselves, their own ''minisite'', their own memberships / prices, events, emails and more.

The Sections of the Groups Menu are;
*[[Manage Groups]]
*[[Manage Group Promotions|Manage Promotions]]
*[[Manage Awards]]

=== Events ===
[[File:Events_Menu.png|frame|200px|Events Menu from Union Cloud Dashboard.]]
The events section is a useful tool used for eTicketing, Door Entry (Scanning / Redeeming tickets at an event), Obtaining information in advance from all of your guests, notifying them of updates, and giving the abilty to promote events, to boost attention or sales.
 
The Sections of the Events Menu are;
*[[Manage Events]]
*[[Redeem Tickets]]
*[[Manage Event Promotions|Manage Promotions]]
*[[Manage Ticket Orders]]

=== Eshop ===
[[File:EShop Menu.png|thumb|eShop Menu from Union Cloud Dashboard.]]
There are currently three options available relating to eShops withing Union Cloud sites; None, Managed, or Union. 
'''None''' is straight forward, a non commercial union who do not wish to sell products. 
'''Managed''' is an eShop managed by the Union Cloud team, and stocked by [http://www.eponashop.com/ Epona], the Fairtrade clothing supplier that is a subsidiary of NUS, as the shop. 
'''Union''' is the most common option, and refers to an eShop managed by a member of staff at your Union, and requires you to upload and maintain your stock, and stock levels, reviewing and dispatching orders. 
The financial breakdown for Managed and Union is slightly different, you can get these details by contacting you Membership Engagement Executive. 
The Sections of the Eshop Menu are;
*[[Manage Products|Products]]
*[[Manage Product Categories|Categories]]
*[[Manage Orders|Orders]]
*[[Manage Colours|Colours]]
*[[Manage Eshop Promotions|Product Promotions]]
*[[Manage Category Discount|Category Discount]]
*[[Shipping Charges Upload]]
*[[Stock Report]]

=== Democracy ===
[[File:Democracy Menu.png|thumb|eShop Menu from Union Cloud Dashboard.]]
The Sections of the Democracy Menu are;
*[[Elections]]
:*[[Elections#Manage Categories|Manage Categories]]
:*[[Elections#Manage Positions|Manage Positions]]
:*[[Elections#Manage Elections|Manage Elections]]
:*[[Elections Dashboard]]
*[[Referendums]]
*[[Student Voice]]
:*[[Student Voice#Setup|Setup]]
:*[[Student Voice#Manage Ideas|Manage Ideas]]
:*[[Student Voice#Manage Comments|Manage Comments]]

=== Volunteering ===
[[File:Volunteering Menu.png|thumb|Volunteering Menu from Union Cloud Dashboard.]]
The Sections of the Volunteering Menu are;
*[[Volunteering Setup]]
*[[Manage Volunteers]]
*[[Manage organisations/projects]]
*[[Manage opportunities]]
*[[Dashboard]]
*[[Manage reports]]
*[[Upload organisation/project]]
*[[Volunteer awards]]

=== Reports ===
[[File:Reports Menu.png|thumb|Reports Menu from Union Cloud Dashboard.]]
The Sections of the Reports Menu are;
*[[NUS Analytics]]
:*[[NUS Analytics#Dynamic KPI's|Dynamic KPIs]]
:*[[NUS Analytics#Charts|Charts]]
:*[[NUS Analytics#Student Activity Report|Student Activity Report]]
*[[Event Booking Details]]
*[[Finance Report]]
*[[Group Committee Report]]
*[[Membership Details]]

== [[Version History]] ==

Links to Version Updates / Release Notes, this stub stores the most recent 3 sprints, and the most recent three major releases, however if you are looking for full details you can find all release / sprint data on the [[Version History]] page.

=== Major Updates ===
*[[Release 25]] - 25th June 2016
*[[Release 26]] - 26th November 2016
*[[Release 27]] - 6th May 2017

=== Sprint Updates ===
* [[Patch: 08th January 2018]]
* [[Patch: 15th January 2018]]
* [[Patch: 22nd January 2018]]

=== Newsletter Links ===
We will keep an up to date archive of previous UnionCloud briefings if you wish to go back and review them for any reason, below you can see the three most recent Briefings, but if you want to see them all you can visit our [[UC Briefing Archive]].
*[[Briefing_Q2_2017]]
*[[Briefing_Q1_2017]]
*[[Briefing_Q4_2016]]

== Misc Info ==
Here we'll list links or info about any documentation that isn't necessarily directly Union Cloud, but may still relate to your usage of the platform.

[[UnionCloud Sub-Domain List]]

=== Finance ===
*[[Transaction Fees]]

===Code Snippets===
*[[Modify Site Background Image or Colour]]
*[[Change Officer Stripe Speed]]
*[[Hide Events on index]]
*[[Show Count on All Usergroups]]
*[[Simple image slideshow]]
*[[Auto load content on scroll]]
*[[Rename Student Voice Module]]
*[[Auto select single group membership type]]
*[[Rename tab in Elections Stats Dashboard]]
*[[Hide Group email preferences from user]]

==Experimental==
*[[Userscript (experimental) local features]]

===Developer APIs===
*[[Getting Started With API's]]
*[[API PHP Wrapper]]
*[https://nationalunionofstudents.webex.com/nationalunionofstudents/lsr.php?RCID=04ef572078655728e31404b1643a2ed7 API Webinar]

Userscript experimental local features

2018-02-09T10:53:53Z

Dannyjkendall12: My own userscript example should it be useful elsewhere

File:Disable Script.png

2018-02-09T10:48:31Z

Dannyjkendall12:

Click the monkey press the name of the script, refresh

File:Edit Script.png

2018-02-09T10:46:37Z

Dannyjkendall12:

Edit Script

File:Open dashboard violetmonkey.png

2018-02-09T10:45:51Z

Dannyjkendall12:

Open dashboard violetmonkey

API PHP Wrapper

2018-02-07T13:50:20Z

Dannyjkendall12: Spelling/ Grammar Include > Includes

A number of api's have been created to allow programmatic access to the UnionCloud platform.

* Authentication
* Uploads
* Users
* UserGroup / UserGroup Memberships
* Events
* Elections
* Groups (to be released soon)

== Getting Started==
The api's are mostly documented on [http://docs.ucapi.apiary.io/ apiary.io]. You will need to create an account on apiary, then submit a support ticket to gain access to the documentation. The developer team keep this up to date and it includes example calls which show what you can get from the system by varying the paramters.

Its best to test out the api functionality in the UAT environment first, so not to effect the production site.

==Wrappers==
===PHP===
[http://www.yusu.org YUSU] have created a wrapper for PHP which can be installed via composer [https://packagist.org/packages/yusu/unioncloud-api-php yusu/unioncloud-api-php]. This is an second version and replaces the existing api wrapper.